I recently bought a Max Transit Mini and a data plan through a reseller, and I am on their T-Mobile plan. I was initially getting download speeds of about 10 Mbps, but it suddenly dropped to around 125 kbps and is now basically unusable. Web pages take forever to load or never finish loading.
I tried asking for help from the company that sold me the device, but they weren’t very helpful. They thought it must be congestion at the tower, but I tried moving the device to a different area of the city with different/more towers and saw zero improvement.
Next, I tried signing up for an AT&T plan through Cricket, and installed the new SIM card. When using that SIM card, I experienced the exact same thing – extremely slow speeds.
At this point I thought it might be the local WiFi network that was the bottleneck, so I got an Ethernet cable and plugged directly into the router. No improvement.
It’s very strange, because my iPhone (on T-mobile) gets good data speeds, and we have a Skyroam device that is using the AT&T network and getting good speeds. The towers and network seem fine based on these other devices that work well.
I’m wondering if there are some router configuration settings that I need to tweak, or possibly even a bad router. I’ll add some screenshots of my router admin settings below.
Thanks in advance for any help anyone can provide.