Using Sim Injector PEPXIM with 2 HD2 Domes and Balance 380

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1

Hi All,
I am trying to figure out the best way to use 1 PEPXIM SIM injector to connect two HD2 Dome antennas and Balance’s WAN port #2 and WAN Port #3. I’ll be using the Balance’s WAN Port 1 to another higher-speed ISP. I tried a couple of different setups, e.g., using two of the SIM Injector ports (1 for each Dome) and HD2 Domes allocated to a respective SIM in the SIM Injector. I used the remaining 2 ports from the SIM Injector to the WAN ports on the Balance 380. I can load and use the SIMs with each HD2 Dome separately, but they will stop accessing the SIMs when I connect to the Balance 380. I can connect all 3 WANs within the balance, but the HD2 Dome assigned WANs will stop loading (stop blinking) the SIMs in the SIM Injector.

I tried a different setup where the HD2 Domes are connected to the SIM injector and the Balance WAN ports, but no avail. Does anyone have a successful experience with two HD2 domes and a SIM injector? Is there another better way to use them and connect to the Balance 380? Let me know what you guys think.

Thank you,

2

Hi @innovationsound

there is a customer who uses similar setup as yours just with HD1 Domes. The connectivity scheme could be like this

RSIM
RSIM714×396 72 KB

Domes require special firmware, additional config changes (interface access mode), also Injector FW should be the latest version.
We would like to avoid troubleshooting on forum, therefore I kindly ask to open a ticket
We will check your scenario and provide the assistance.

Thanks

1 Like
3

Hello,

I would like follow this question. What happened at the end ? Because my case is 2 HD1 Domes and Sim Injector configuration.

I see that Peplink Team mentioned “Domes require special firmware”. Could you tell me more about it please? Is there any video tutorial about it ?

Thanks,
Emir.