USB - Modem support


#1

Today I tried to use my Siera Wireless RAVEN modem over USB, and have no luck.
Mobile internet SHOWs that there is Internet thetering, but no luck to get internet ?
May you help somehow ?


#2

Hi @vlada_marko,

In the web admin of your Peplink device, does the USB cellular modem link show connected? If it does ping test 8.8.8.8 and google.com from within the web admin and if successful the problem is elsewhere. If the link does not show connected, ensure the modem and your device are both running the most recent firmware available. If problems persist, open a support ticket here.

Thank you.


#3

I opened ticket.