Cutting to the chase:
Isn’t Tmobile supposed to consider Peplink BR1 mini’s usage as “on-device” not hotspot data?
Longer version:
Hi, I’ve got a BR1 mini HW3 using a tmobile business sim with data plan “Bus Unl Tablet 10 GB HS TI” which is supposed to come with the items below and Tmobile recognizes the hardware as Sierra EM7411 (the modem in the br1 mini hw3):
- Unlimited high-speed on-device 5G/LTE data (5G device required for 5G access), deprioritized after 50GB of usage
- 10GB of mobile hotspot data, then unlimited mobile hotspot at 3G speeds (600 kbps) for the remainder of the month
After about 6-8GB of usage on the BR1 mini, Tmobile sent a txt saying “You’ve used 80% of Smartphone Mobile Hotspot high speed data on your T-Mobile plan. At 100%, your Smartphone Mobile Hotspot speed will be limited to 600 kbps until 01/31/2024. Data on your smartphone will still be high speed.”
My question is isn’t Tmobile supposed to consider Peplink BR1 mini’s usage as “on-device” not hotspot data? If not, how do I correct this as it’s going to break my design setup apart?
Thanks!