Time synchronization failure Balance One

Getting “System: Time synchronization failure” on the Balance one event log. Internet goes down after that

Any ideas what might be causing this.

Setup is:

192.168.1.8 Peplink Balance one
192.168.2.1 WAN connection using Huawei router
192.168.1.2 Simple router in repeater mode
192.168.1.3 Simple router in repeater mode

Do you have detail Event logs that can share here ?

1 Like
Mar 16 18:30:50 Admin: admin (192.168.1.26) login successful
Mar 16 09:37:46 System: Time synchronization successful
Mar 16 09:37:35 WAN: WAN 1 connected (192.168.2.2)
Mar 16 09:36:02 WAN: WAN 1 disconnected (No cable detected)
Mar 16 09:27:07 System: Time synchronization fail
Mar 16 08:55:11 Admin: admin (192.168.1.26) login successful
Mar 15 21:23:54 System: Time synchronization successful
Mar 15 21:22:14 WAN: WAN 1 connected (192.168.2.2)
Mar 15 21:20:43 WAN: WAN 1 disconnected (No cable detected)
Mar 15 20:34:35 System: Time synchronization fail
Mar 15 19:33:58 Web blocking: An update for Web blocking DB is available.
Mar 15 19:33:57 System: Time synchronization successful
Mar 15 19:33:14 System: Time synchronization successful (InControl)
Mar 15 19:33:11 WAN: WAN 1 connected (192.168.2.2)
Mar 15 19:32:47 Web blocking: Activated
Mar 15 19:32:43 System: Started up (7.0.2 build 3155)
Mar 15 18:50:06 Web blocking: Activated
Mar 15 18:50:02 System: Started up (7.0.2 build 3155)
Mar 15 14:21:13 Admin: admin (192.168.1.107) login successful
Mar 15 11:21:40 Web blocking: An update for Web blocking DB is available.
Mar 15 11:21:39 System: Time synchronization successful
Mar 15 11:20:43 System: Time synchronization successful (InControl)
Mar 15 11:20:40 WAN: WAN 1 connected (192.168.2.2)
Mar 15 11:20:30 Web blocking: Activated
Mar 15 11:20:26 System: Started up (7.0.2 build 3155)
Mar 15 09:37:31 WAN: WAN 1 connected (192.168.2.2)
Mar 15 09:36:09 WAN: WAN 1 disconnected (No cable detected)
Mar 15 08:52:59 System: Time synchronization successful
Mar 15 08:47:55 WAN: WAN 1 connected (192.168.2.2)
Mar 15 08:47:52 System: Time synchronization fail
Mar 15 08:46:26 WAN: WAN 1 disconnected
Mar 15 08:44:44 Admin: admin (192.168.1.107) login successful
Mar 14 20:15:07 Web blocking: An update for Web blocking DB is available.
Mar 14 20:15:07 System: Time synchronization successful
Mar 14 20:14:25 System: Time synchronization successful (InControl)
Mar 14 20:14:21 WAN: WAN 1 connected (192.168.2.2)
Mar 14 20:13:57 Web blocking: Activated
Mar 14 20:13:53 System: Started up (7.0.2 build 3155)
Mar 14 18:19:45 System: Time synchronization successful
Mar 14 18:14:58 WAN: WAN 1 connected (192.168.2.2)
Mar 14 18:13:27 WAN: WAN 1 disconnected (No cable detected)
Mar 14 16:35:40 System: Time synchronization fail
Mar 14 15:39:22 WAN: WAN 1 connected (192.168.2.2)
Mar 14 15:38:29 WAN: WAN 1 disconnected (No cable detected)
Mar 14 12:19:24 WAN: WAN 1 connected (192.168.2.2)
Mar 14 12:17:55 WAN: WAN 1 disconnected (No cable detected)
Mar 14 08:26:55 Admin: admin (192.168.1.107) login successful
Mar 14 07:33:03 Web blocking: An update for Web blocking DB is available.
Mar 14 07:33:03 System: Time synchronization successful
Mar 14 07:32:22 System: Time synchronization successful (InControl)
Mar 14 07:32:21 WAN: WAN 1 connected (192.168.2.2)
Mar 14 07:31:57 Web blocking: Activated
Mar 14 07:31:53 System: Started up (7.0.2 build 3155)
Mar 13 22:10:24 Web blocking: Activated
Mar 13 22:10:20 System: Started up (7.0.2 build 3155)
Mar 13 14:37:42 WAN: WAN 1 connected (192.168.2.2)
Mar 13 14:36:42 WAN: WAN 1 disconnected (No cable detected)
Mar 13 09:27:37 WAN: WAN 1 connected (192.168.2.2)
Mar 13 09:26:05 WAN: WAN 1 disconnected (No cable detected)
Mar 13 00:00:33 WAN: WAN 1 connected (192.168.2.2)
Mar 13 00:00:23 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 12 21:20:19 WAN: WAN 1 connected (192.168.2.2)
Mar 12 21:18:48 WAN: WAN 1 disconnected (No cable detected)
Mar 12 17:14:53 WAN: WAN 1 connected (192.168.2.2)
Mar 12 17:13:23 WAN: WAN 1 disconnected (No cable detected)
Mar 12 15:26:36 Admin: admin (192.168.1.107) login successful
Mar 12 14:38:54 WAN: WAN 1 connected (192.168.2.2)
Mar 12 14:37:22 WAN: WAN 1 disconnected (No cable detected)
Mar 12 14:15:20 WAN: WAN 1 connected (192.168.2.2)
Mar 12 14:13:49 WAN: WAN 1 disconnected (No cable detected)
Mar 12 07:57:10 Admin: admin (192.168.1.107) logout
Mar 11 15:48:56 WAN: WAN 1 connected (192.168.2.2)
Mar 11 15:47:49 WAN: WAN 1 disconnected (No cable detected)
Mar 11 14:28:33 WAN: WAN 1 connected (192.168.2.2)
Mar 11 14:27:00 WAN: WAN 1 disconnected (No cable detected)
Mar 11 13:46:56 Admin: admin (192.168.1.107) login successful
Mar 11 11:05:00 WAN: WAN 1 connected (192.168.2.2)
Mar 11 11:04:10 WAN: WAN 1 disconnected (No cable detected)
Mar 11 08:15:45 Admin: admin (192.168.1.107) login successful
Mar 11 08:03:30 WAN: WAN 1 connected (192.168.2.2)
Mar 11 08:01:58 WAN: WAN 1 disconnected (No cable detected)
Mar 09 18:01:41 WAN: WAN 1 connected (192.168.2.2)
Mar 09 18:00:10 WAN: WAN 1 disconnected
Mar 09 17:58:21 Web blocking: An update for Web blocking DB is available.
Mar 09 17:58:19 System: Time synchronization successful
Mar 09 17:57:36 System: Time synchronization successful (InControl)
Mar 09 17:57:32 WAN: WAN 1 connected (192.168.2.2)
Mar 09 17:57:08 Web blocking: Activated
Mar 09 17:57:04 System: Started up (7.0.2 build 3155)
Mar 09 13:41:28 Admin: admin (192.168.1.107) login successful
Mar 09 07:59:40 Admin: admin (192.168.1.107) login successful
Mar 09 07:57:30 WAN: WAN 1 connected (192.168.2.2)
Mar 09 07:56:00 WAN: WAN 1 disconnected (No cable detected)
Mar 09 07:16:14 Web blocking: An update for Web blocking DB is available.
Mar 09 07:16:14 System: Time synchronization successful
Mar 09 07:15:17 System: Time synchronization successful (InControl)
Mar 09 07:15:15 WAN: WAN 1 connected (192.168.2.2)
Mar 09 07:15:04 Web blocking: Activated
Mar 09 07:15:00 System: Started up (7.0.2 build 3155)
Mar 08 22:42:14 WAN: WAN 1 connected (192.168.2.2)
Mar 08 22:41:18 WAN: WAN 1 disconnected (No cable detected)
Mar 08 19:45:31 WAN: WAN 1 connected (192.168.2.2)
Mar 08 19:44:28 WAN: WAN 1 disconnected (No cable detected)
Mar 08 17:04:54 Admin: admin (192.168.1.107) login successful
Mar 08 10:17:16 WAN: WAN 1 connected (192.168.2.2)
Mar 08 10:15:43 WAN: WAN 1 disconnected (No cable detected)
Mar 08 09:12:47 Admin: admin (192.168.1.26) login successful
Mar 08 02:03:50 WAN: WAN 1 connected (192.168.2.2)
Mar 08 02:03:39 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 07 23:23:26 WAN: WAN 1 connected (192.168.2.2)
Mar 07 23:22:03 WAN: WAN 1 disconnected (No cable detected)
Mar 07 22:02:43 Web blocking: An update for Web blocking DB is available.
Mar 07 22:02:42 System: Time synchronization successful
Mar 07 22:01:45 System: Time synchronization successful (InControl)
Mar 07 22:01:43 WAN: WAN 1 connected (192.168.2.2)
Mar 07 22:01:32 Web blocking: Activated
Mar 07 22:01:29 System: Started up (7.0.2 build 3155)
Mar 07 18:03:34 Web blocking: An update for Web blocking DB is available.
Mar 07 18:03:32 System: Time synchronization successful
Mar 07 18:02:48 System: Time synchronization successful (InControl)
Mar 07 18:02:46 WAN: WAN 1 connected (192.168.2.2)
Mar 07 18:02:20 Web blocking: Activated
Mar 07 18:02:17 System: Started up (7.0.2 build 3155)
Mar 07 15:59:27 Admin: admin (192.168.1.107) logout
Mar 07 15:03:48 WAN: WAN 1 connected (192.168.2.2)
Mar 07 15:02:18 WAN: WAN 1 disconnected (No cable detected)
Mar 07 11:46:06 Admin: admin (192.168.1.107) login successful
Mar 07 11:33:24 Admin: admin (192.168.1.107) logout
Mar 07 10:08:48 Admin: admin (192.168.1.26) login successful
Mar 07 08:02:27 Admin: admin (192.168.1.107) login successful
Mar 07 08:00:59 Admin: admin (192.168.1.107) logout
Mar 06 17:46:07 System: Time synchronization successful
Mar 06 17:43:01 WAN: WAN 1 connected (192.168.2.2)
Mar 06 17:41:29 WAN: WAN 1 disconnected (No cable detected)
Mar 06 17:33:46 Admin: admin (192.168.1.54) login failed
Mar 06 17:20:27 Admin: #blueorchidresort (192.168.1.29) login failed
Mar 06 17:07:48 System: Time synchronization fail
Mar 06 16:36:34 WAN: WAN 1 connected (192.168.2.2)
Mar 06 16:35:04 WAN: WAN 1 disconnected (No cable detected)
Mar 06 15:30:16 Admin: admin (192.168.1.107) login successful
Mar 06 10:00:30 WAN: WAN 1 connected (192.168.2.2)
Mar 06 10:00:14 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 06 07:42:05 WAN: WAN 1 connected (192.168.2.2)
Mar 06 07:40:33 WAN: WAN 1 disconnected (No cable detected)
Mar 05 22:32:48 Web blocking: An update for Web blocking DB is available.
Mar 05 22:32:46 System: Time synchronization successful
Mar 05 22:32:02 System: Time synchronization successful (InControl)
Mar 05 22:31:58 WAN: WAN 1 connected (192.168.2.2)
Mar 05 22:31:34 Web blocking: Activated
Mar 05 22:31:30 System: Started up (7.0.2 build 3155)
Mar 05 21:33:22 WAN: WAN 1 connected (192.168.2.2)
Mar 05 21:31:52 WAN: WAN 1 disconnected (No cable detected)
Mar 05 21:30:14 System: Time synchronization successful
Mar 05 21:26:38 WAN: WAN 1 connected (192.168.2.2)
Mar 05 21:25:04 System: Time synchronization fail
Mar 05 21:05:03 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 19:54:44 System: Time synchronization successful
Mar 05 19:50:43 WAN: WAN 1 connected (192.168.2.2)
Mar 05 19:49:37 System: Time synchronization fail
Mar 05 19:49:10 WAN: WAN 1 disconnected (No cable detected)
Mar 05 19:48:48 WAN: WAN 1 connected (192.168.2.2)
Mar 05 19:39:25 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 19:39:01 WAN: WAN 1 connected (192.168.2.2)
Mar 05 19:28:30 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 19:07:40 WAN: WAN 1 connected (192.168.2.2)
Mar 05 19:04:00 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 18:49:10 WAN: WAN 1 connected (192.168.2.2)
Mar 05 18:46:49 Admin: admin (192.168.1.107) login successful
Mar 05 18:45:32 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 18:35:05 Admin: admin (192.168.1.107) logout
Mar 05 18:31:47 WAN: WAN 1 connected (192.168.2.2)
Mar 05 18:22:47 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 18:21:50 WAN: WAN 1 connected (192.168.2.2)
Mar 05 18:20:11 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 18:17:33 WAN: WAN 1 connected (192.168.2.2)
Mar 05 18:17:22 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 18:15:39 WAN: WAN 1 connected (192.168.2.2)
Mar 05 18:14:27 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 18:14:04 WAN: WAN 1 connected (192.168.2.2)
Mar 05 18:13:17 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 18:10:37 WAN: WAN 1 connected (192.168.2.2)
Mar 05 18:09:32 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 18:08:01 WAN: WAN 1 connected (192.168.2.2)
Mar 05 18:06:47 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 18:06:10 WAN: WAN 1 connected (192.168.2.2)
Mar 05 18:04:02 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 18:03:33 WAN: WAN 1 connected (192.168.2.2)
Mar 05 18:03:17 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 18:02:03 WAN: WAN 1 connected (192.168.2.2)
Mar 05 18:01:17 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 17:59:28 WAN: WAN 1 connected (192.168.2.2)
Mar 05 17:58:57 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 17:57:56 WAN: WAN 1 connected (192.168.2.2)
Mar 05 17:56:07 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 17:50:07 WAN: WAN 1 connected (192.168.2.2)
Mar 05 17:49:57 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 17:46:08 WAN: WAN 1 connected (192.168.2.2)
Mar 05 17:45:52 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 17:43:58 WAN: WAN 1 connected (192.168.2.2)
Mar 05 17:43:47 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 17:42:57 WAN: WAN 1 connected (192.168.2.2)
Mar 05 17:42:32 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 17:05:42 WAN: WAN 1 connected (192.168.2.2)
Mar 05 17:04:27 WAN: WAN 1 disconnected (No cable detected)
Mar 05 15:32:07 WAN: WAN 1 connected (192.168.2.2)
Mar 05 15:30:38 WAN: WAN 1 disconnected (No cable detected)
Mar 05 13:45:47 WAN: WAN 1 connected (192.168.2.2)
Mar 05 13:36:32 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 13:28:36 WAN: WAN 1 connected (192.168.2.2)
Mar 05 13:24:42 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 05 09:06:56 Admin: admin (192.168.1.107) login successful
Mar 04 20:13:55 System: Time synchronization successful
Mar 04 20:11:42 WAN: WAN 1 connected (192.168.2.2)
Mar 04 20:10:11 WAN: WAN 1 disconnected (No cable detected)
Mar 04 19:57:45 System: Time synchronization fail
Mar 04 10:15:50 WAN: WAN 1 connected (192.168.2.2)
Mar 04 10:14:54 WAN: WAN 1 disconnected (No cable detected)
Mar 03 22:22:08 System: Time synchronization successful
Mar 03 22:18:26 WAN: WAN 1 connected (192.168.2.2)
Mar 03 22:17:09 WAN: WAN 1 disconnected (No cable detected)
Mar 03 22:17:01 System: Time synchronization fail
Mar 03 20:46:14 Web blocking: An update for Web blocking DB is available.
Mar 03 20:46:12 System: Time synchronization successful
Mar 03 20:45:29 System: Time synchronization successful (InControl)
Mar 03 20:45:25 WAN: WAN 1 connected (192.168.2.2)
Mar 03 20:45:00 Web blocking: Activated
Mar 03 20:44:56 System: Started up (7.0.2 build 3155)
Mar 03 19:45:07 WAN: WAN 1 connected (192.168.2.2)
Mar 03 19:44:02 WAN: WAN 1 disconnected (No cable detected)
Mar 03 18:04:24 Web blocking: An update for Web blocking DB is available.
Mar 03 18:04:24 System: Time synchronization successful
Mar 03 18:03:41 System: Time synchronization successful (InControl)
Mar 03 18:03:37 WAN: WAN 1 connected (192.168.2.2)
Mar 03 18:03:13 Web blocking: Activated
Mar 03 18:03:09 System: Started up (7.0.2 build 3155)
Mar 03 17:46:57 Web blocking: Activated
Mar 03 17:46:53 System: Started up (7.0.2 build 3155)
Mar 03 17:20:34 Web blocking: Activated
Mar 03 17:20:30 System: Started up (7.0.2 build 3155)
Mar 02 16:19:38 Admin: admin (192.168.1.107) login successful
Mar 02 11:16:54 Web blocking: An update for Web blocking DB is available.
Mar 02 11:16:53 System: Time synchronization successful
Mar 02 11:16:11 System: Time synchronization successful (InControl)
Mar 02 11:16:08 WAN: WAN 1 connected (192.168.2.2)
Mar 02 11:15:43 Web blocking: Activated
Mar 02 11:15:40 System: Started up (7.0.2 build 3155)
Mar 02 11:01:07 Web blocking: Activated
Mar 02 11:01:03 System: Started up (7.0.2 build 3155)
Mar 02 08:16:41 Admin: admin (192.168.1.107) login successful
Mar 02 05:36:31 Web blocking: An update for Web blocking DB is available.
Mar 02 05:36:30 System: Time synchronization successful
Mar 02 05:35:34 System: Time synchronization successful (InControl)
Mar 02 05:35:31 WAN: WAN 1 connected (192.168.2.2)
Mar 02 05:35:21 Web blocking: Activated
Mar 02 05:35:17 System: Started up (7.0.2 build 3155)
Mar 01 20:22:49 WAN: WAN 1 connected (192.168.2.2)
Mar 01 20:21:18 WAN: WAN 1 disconnected (No cable detected)
Mar 01 19:13:05 WAN: WAN 1 connected (192.168.2.2)
Mar 01 19:01:51 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 18:53:11 System: Time synchronization successful
Mar 01 18:51:56 WAN: WAN 1 connected (192.168.2.2)
Mar 01 18:48:08 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 18:47:22 WAN: WAN 1 connected (192.168.2.2)
Mar 01 18:42:28 System: Time synchronization fail
Mar 01 18:40:51 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 18:34:38 WAN: WAN 1 connected (192.168.2.2)
Mar 01 18:30:34 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 18:12:28 System: Time synchronization successful
Mar 01 18:10:14 WAN: WAN 1 connected (192.168.2.2)
Mar 01 18:08:45 WAN: WAN 1 disconnected (No cable detected)
Mar 01 18:08:35 WAN: WAN 1 connected (192.168.2.2)
Mar 01 18:05:00 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 18:03:59 WAN: WAN 1 connected (192.168.2.2)
Mar 01 18:01:20 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 17:58:58 WAN: WAN 1 connected (192.168.2.2)
Mar 01 17:58:10 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 17:57:25 WAN: WAN 1 connected (192.168.2.2)
Mar 01 17:57:21 System: Time synchronization fail
Mar 01 17:56:35 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 17:55:45 WAN: WAN 1 connected (192.168.2.2)
Mar 01 17:50:19 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 17:45:35 WAN: WAN 1 connected (192.168.2.2)
Mar 01 17:45:24 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 17:35:44 WAN: WAN 1 connected (192.168.2.2)
Mar 01 17:35:35 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 17:28:36 WAN: WAN 1 connected (192.168.2.2)
Mar 01 17:28:25 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 17:27:21 System: Time synchronization successful
Mar 01 17:23:06 WAN: WAN 1 connected (192.168.2.2)
Mar 01 17:22:03 System: Time synchronization fail
Mar 01 17:22:00 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 17:16:45 WAN: WAN 1 connected (192.168.2.2)
Mar 01 17:16:10 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 17:15:45 WAN: WAN 1 connected (192.168.2.2)
Mar 01 17:13:15 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 17:12:38 WAN: WAN 1 connected (192.168.2.2)
Mar 01 17:09:55 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 17:09:31 WAN: WAN 1 connected (192.168.2.2)
Mar 01 17:05:10 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 17:04:29 WAN: WAN 1 connected (192.168.2.2)
Mar 01 17:03:35 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 16:46:20 WAN: WAN 1 connected (192.168.2.2)
Mar 01 16:44:10 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 16:42:04 WAN: WAN 1 connected (192.168.2.2)
Mar 01 16:41:30 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 16:24:31 WAN: WAN 1 connected (192.168.2.2)
Mar 01 16:23:59 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 16:21:13 WAN: WAN 1 connected (192.168.2.2)
Mar 01 16:20:30 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 16:17:40 WAN: WAN 1 connected (192.168.2.2)
Mar 01 16:15:45 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 16:14:12 WAN: WAN 1 connected (192.168.2.2)
Mar 01 08:13:09 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 16:12:25 WAN: WAN 1 connected (192.168.2.2)
Mar 01 16:12:04 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 16:10:05 WAN: WAN 1 connected (192.168.2.2)
Mar 01 16:09:05 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 16:06:46 WAN: WAN 1 connected (192.168.2.2)
Mar 01 16:05:40 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 16:01:26 WAN: WAN 1 connected (192.168.2.2)
Mar 01 16:00:35 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 15:57:20 WAN: WAN 1 connected (192.168.2.2)
Mar 01 15:56:29 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 15:52:50 WAN: WAN 1 connected (192.168.2.2)
Mar 01 15:52:25 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 14:17:41 WAN: WAN 1 connected (192.168.2.2)
Mar 01 14:17:05 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 14:15:31 WAN: WAN 1 connected (192.168.2.2)
Mar 01 14:15:20 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 14:14:21 WAN: WAN 1 connected (192.168.2.2)
Mar 01 14:13:59 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 13:52:51 WAN: WAN 1 connected (192.168.2.2)
Mar 01 13:51:54 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 13:10:45 WAN: WAN 1 connected (192.168.2.2)
Mar 01 13:10:25 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 12:48:30 WAN: WAN 1 connected (192.168.2.2)
Mar 01 12:47:54 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 12:45:10 WAN: WAN 1 connected (192.168.2.2)
Mar 01 12:43:49 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 12:40:21 WAN: WAN 1 connected (192.168.2.2)
Mar 01 12:39:19 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 12:38:41 WAN: WAN 1 connected (192.168.2.2)
Mar 01 12:38:15 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 12:33:30 WAN: WAN 1 connected (192.168.2.2)
Mar 01 12:33:16 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 12:21:56 WAN: WAN 1 connected (192.168.2.2)
Mar 01 12:21:10 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 12:20:32 System: Time synchronization successful
Mar 01 12:20:00 WAN: WAN 1 connected (192.168.2.2)
Mar 01 12:19:24 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 12:15:20 System: Time synchronization fail
Mar 01 12:13:25 WAN: WAN 1 connected (192.168.2.2)
Mar 01 12:13:10 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 11:47:20 Admin: admin (192.168.1.107) login successful
Mar 01 11:38:00 WAN: WAN 1 connected (192.168.2.2)
Mar 01 11:37:44 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 11:35:00 WAN: WAN 1 connected (192.168.2.2)
Mar 01 11:34:45 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 11:34:15 WAN: WAN 1 connected (192.168.2.2)
Mar 01 11:32:10 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 10:44:25 Web blocking: An update for Web blocking DB is available.
Mar 01 10:44:25 System: Time synchronization successful
Mar 01 10:43:34 System: Time synchronization successful (InControl)
Mar 01 10:43:26 WAN: WAN 1 connected (192.168.2.2)
Mar 01 10:43:16 Web blocking: Activated
Mar 01 10:43:12 System: Started up (7.0.2 build 3155)
Mar 01 10:17:14 Web blocking: Activated
Mar 01 10:17:11 System: Started up (7.0.2 build 3155)
Mar 01 10:15:57 System: Reboot from Web
Mar 01 09:46:52 System: Time synchronization fail
Mar 01 09:45:49 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 09:16:07 WAN: WAN 1 connected (192.168.2.2)
Mar 01 09:14:36 WAN: WAN 1 disconnected (No cable detected)
Mar 01 09:02:21 WAN: WAN 1 connected (192.168.2.2)
Mar 01 09:00:50 WAN: WAN 1 disconnected (No cable detected)
Mar 01 08:05:16 Admin: admin (192.168.1.107) login successful
Mar 01 08:02:41 WAN: WAN 1 connected (192.168.2.2)
Mar 01 08:02:05 WAN: WAN 1 disconnected (WAN failed DNS test)
Mar 01 05:46:03 Web blocking: An update for Web blocking DB is available.
Mar 01 05:46:03 System: Time synchronization successful
Mar 01 05:45:22 System: Time synchronization successful (InControl)
Mar 01 05:45:20 WAN: WAN 1 connected (192.168.2.2)
Mar 01 05:44:55 Web blocking: Activated
Mar 01 05:44:51 System: Started up (7.0.2 build 3155)
Mar 01 01:06:19 System: Time synchronization fail
Feb 28 23:05:27 Web blocking: An update for Web blocking DB is available.
Feb 28 23:05:27 System: Time synchronization successful
Feb 28 23:04:45 System: Time synchronization successful (InControl)
Feb 28 23:04:43 WAN: WAN 1 connected (192.168.2.2)
Feb 28 23:04:18 Web blocking: Activated
Feb 28 23:04:14 System: Started up (7.0.2 build 3155)
Feb 28 21:12:34 System: Time synchronization fail
Feb 28 21:10:30 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 28 20:04:36 WAN: WAN 1 connected (192.168.2.2)
Feb 28 20:04:01 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 28 19:54:42 WAN: WAN 1 connected (192.168.2.2)
Feb 28 19:53:10 WAN: WAN 1 disconnected (No cable detected)
Feb 28 19:42:19 System: Time synchronization successful
Feb 28 19:37:13 System: Time synchronization fail
Feb 28 19:17:32 WAN: WAN 1 connected (192.168.2.2)
Feb 28 19:16:15 WAN: WAN 1 disconnected (No cable detected)
Feb 28 19:02:16 WAN: WAN 1 connected (192.168.2.2)
Feb 28 19:01:13 WAN: WAN 1 disconnected (No cable detected)
Feb 28 13:27:36 WAN: WAN 1 connected (192.168.2.2)
Feb 28 13:26:03 WAN: WAN 1 disconnected (No cable detected)
Feb 28 12:34:31 WAN: WAN 1 connected (192.168.2.2)
Feb 28 12:33:30 WAN: WAN 1 disconnected (No cable detected)
Feb 28 11:21:32 WAN: WAN 1 connected (192.168.2.2)
Feb 28 11:20:01 WAN: WAN 1 disconnected (No cable detected)
Feb 28 10:04:35 System: Time synchronization successful
Feb 28 09:53:57 System: Time synchronization fail
Feb 28 08:44:20 WAN: WAN 1 connected (192.168.2.2)
Feb 28 08:42:46 WAN: WAN 1 disconnected (No cable detected)
Feb 28 08:09:48 WAN: WAN 1 connected (192.168.2.2)
Feb 28 08:08:49 WAN: WAN 1 disconnected (No cable detected)
Feb 28 07:53:05 System: Time synchronization successful
Feb 28 07:50:48 WAN: WAN 1 connected (192.168.2.2)
Feb 28 07:47:55 Admin: admin (192.168.1.107) login successful
Feb 27 22:12:27 System: Time synchronization fail
Feb 27 22:03:14 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 20:28:55 WAN: WAN 1 connected (192.168.2.2)
Feb 27 20:27:59 WAN: WAN 1 disconnected (No cable detected)
Feb 27 20:14:02 Admin: admin (192.168.1.132) login successful
Feb 27 20:08:56 WAN: WAN 1 connected (192.168.2.2)
Feb 27 20:07:25 WAN: WAN 1 disconnected (No cable detected)
Feb 27 19:57:14 WAN: WAN 1 connected (192.168.2.2)
Feb 27 19:55:43 WAN: WAN 1 disconnected (No cable detected)
Feb 27 19:43:56 Admin: admin (192.168.1.26) login successful
Feb 27 19:41:57 Web blocking: An update for Web blocking DB is available.
Feb 27 19:41:57 System: Time synchronization successful
Feb 27 19:41:15 System: Time synchronization successful (InControl)
Feb 27 19:41:10 WAN: WAN 1 connected (192.168.2.2)
Feb 27 19:40:46 Web blocking: Activated
Feb 27 19:40:42 System: Started up (7.0.2 build 3155)
Feb 27 19:36:54 Web blocking: Activated
Feb 27 19:36:50 System: Started up (7.0.2 build 3155)
Feb 27 18:15:37 Admin: admin (192.168.1.107) login successful
Feb 27 18:15:28 Admin: admin (192.168.1.107) login successful
Feb 27 17:30:28 Admin: admin (192.168.1.26) login successful
Feb 27 17:28:05 WAN: WAN 1 connected (192.168.2.2)
Feb 27 17:26:49 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 17:24:47 WAN: WAN 1 connected (192.168.2.2)
Feb 27 17:24:10 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 17:22:48 WAN: WAN 1 connected (192.168.2.2)
Feb 27 17:21:55 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 17:19:39 WAN: WAN 1 connected (192.168.2.2)
Feb 27 17:18:25 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 17:17:31 WAN: WAN 1 connected (192.168.2.2)
Feb 27 17:13:40 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 17:13:08 WAN: WAN 1 connected (192.168.2.2)
Feb 27 17:12:05 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 17:08:09 Web blocking: An update for Web blocking DB is available.
Feb 27 17:08:08 System: Time synchronization successful
Feb 27 17:07:55 WAN: WAN 1 connected (192.168.2.2)
Feb 27 16:57:23 Admin: admin (192.168.1.26) login successful
Feb 27 16:54:03 Web blocking: Activated
Feb 27 16:54:00 System: Started up (7.0.2 build 3155)
Feb 27 16:52:51 System: Reboot from Web
Feb 27 16:26:24 System: Time synchronization fail
Feb 27 16:21:25 WAN: WAN 1 disconnected (No cable detected)
Feb 27 15:56:24 System: Time synchronization successful
Feb 27 15:52:40 WAN: WAN 1 connected (192.168.2.2)
Feb 27 15:51:16 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 15:50:46 WAN: WAN 1 connected (192.168.2.2)
Feb 27 15:50:30 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 15:47:24 WAN: WAN 1 connected (192.168.2.2)
Feb 27 15:45:45 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 15:44:49 WAN: WAN 1 connected (192.168.2.2)
Feb 27 15:44:01 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 15:42:25 WAN: WAN 1 connected (192.168.2.2)
Feb 27 15:41:52 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 15:36:28 WAN: WAN 1 connected (192.168.2.2)
Feb 27 15:35:41 System: Time synchronization fail
Feb 27 15:35:31 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 15:33:57 WAN: WAN 1 connected (192.168.2.2)
Feb 27 15:32:21 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 15:31:05 WAN: WAN 1 connected (192.168.2.2)
Feb 27 15:28:35 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 14:56:44 WAN: WAN 1 connected (192.168.2.2)
Feb 27 14:56:15 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 14:54:12 WAN: WAN 1 connected (192.168.2.2)
Feb 27 14:48:50 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 14:48:22 WAN: WAN 1 connected (192.168.2.2)
Feb 27 14:46:39 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 14:46:12 WAN: WAN 1 connected (192.168.2.2)
Feb 27 14:45:34 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 14:45:13 WAN: WAN 1 connected (192.168.2.2)
Feb 27 14:43:59 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 14:40:53 WAN: WAN 1 connected (192.168.2.2)
Feb 27 14:39:49 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 14:35:09 System: Time synchronization successful
Feb 27 14:30:59 WAN: WAN 1 connected (192.168.2.2)
Feb 27 14:30:02 System: Time synchronization fail
Feb 27 14:26:45 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 14:26:17 WAN: WAN 1 connected (192.168.2.2)
Feb 27 14:25:00 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 14:23:25 WAN: WAN 1 connected (192.168.2.2)
Feb 27 14:16:21 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 27 13:29:53 System: Changes applied
Feb 27 11:03:55 WAN: WAN 1 connected (192.168.2.2)
Feb 27 11:03:02 WAN: WAN 1 disconnected (No cable detected)
Feb 27 09:25:21 WAN: WAN 1 connected (192.168.2.2)
Feb 27 09:24:20 WAN: WAN 1 disconnected (No cable detected)
Feb 27 08:10:10 Admin: admin (192.168.1.107) login successful
Feb 27 07:46:30 Admin: admin (192.168.1.26) login successful
Feb 26 20:04:43 Admin: admin (192.168.1.132) login successful
Feb 26 19:34:53 System: Changes applied
Feb 26 19:33:53 Admin: admin (192.168.1.26) login successful
Feb 26 19:33:50 Web blocking: An update for Web blocking DB is available.
Feb 26 19:33:48 System: Time synchronization successful
Feb 26 19:33:05 System: Time synchronization successful (InControl)
Feb 26 19:33:01 WAN: WAN 1 connected (192.168.2.2)
Feb 26 19:32:37 Web blocking: Activated
Feb 26 19:32:33 System: Started up (7.0.2 build 3155)
Feb 26 18:52:34 Admin: admin (192.168.1.61) login successful
Feb 26 16:06:36 WAN: WAN 1 connected (192.168.2.2)
Feb 26 16:06:33 System: Changes applied
Feb 26 16:02:46 System: Changes applied
Feb 26 15:48:39 System: Changes applied
Feb 26 15:47:00 WAN: WAN 1 disconnected (WAN failed DNS test)
Feb 26 15:46:37 System: Changes applied
Feb 26 15:27:18 Admin: admin (192.168.1.26) login successful
Feb 26 15:07:19 WAN: WAN 1 connected (192.168.2.100)
Feb 26 15:05:48 WAN: WAN 1 disconnected (No cable detected)
Feb 26 14:55:08 WAN: WAN 1 connected (192.168.2.100)
Feb 26 14:54:05 WAN: WAN 1 disconnected (No cable detected)
Feb 26 14:50:45 Admin: admin (192.168.1.107) login successful

Look like this is problem of the physical connectivity. Please change the cable.

May I know there a modem in front of WAN1? If so, what is the brand and model?

1 Like

it is a Huawei E5186 modem, before I had a TP-link MR200 but this was getting unknown errors so I changed it.

is the cable causing the time synchronisation error or the cable disconnected?

Assume you mean just change the cable between the WAN router and the peplink?

Base on the logs, we see that there is some physical link connection issue. This can be related to the cable quality issue or auto negotiation for the port speed issue. Need your help to isolate the potential issue.

Beside that, can you please upgrade the Balance One using the latest firmware ? You can download the latest firmware by using the following URL:

1 Like

ok thanks will upgrade the firmware - I am using non insulated CAT 5 cable. For the link from the WAN router to the Peplink.

As couldn’t find insulated cable - will take me a bit of time to find this as I am in the Philippines, but will report back when done.

Many Thanks,
Richard

sir i have the same probs… my revision is 1

Hi Eric. Welcome aboard the Forum!

This thread is almost three years old and covered more than one topic, it seems. Would you be so kind as to explain your issue and tell us exactly what equipment you are using (including hardware and firmware versions?)

1 Like

and this is my problem

Mar 02 21:53:17 System: Time synchronization fail
Mar 02 21:21:32 System: Time synchronization successful

this is my device info::

Model
Peplink Balance One Core
Product Code
BPL-ONE-CORE
Hardware Revision
1
Firmware
8.1.1 build 5040
PepVPN Version
9.1.0

this is my device info::

Model
Peplink Balance One Core
Product Code
BPL-ONE-CORE
Hardware Revision
1
Serial Number
xxxx.xxxx.xxxx <---------------- Removed - Please not to share device SN in the public post.
Firmware
8.1.1 build 5040
PepVPN Version
9.1.0
Modem Support Version
1024 (Modem Support List)
Uptime
1 day 23 hours 54 minutes
System Time
Wed Mar 03 08:22:20 HKT 2021

and this is my event log

Mar 02 22:06:28 System: Time synchronization successful
Mar 02 21:53:17 System: Time synchronization fail
Mar 02 21:21:32 System: Time synchronization successful

:grinning:

OK. Looks like you are up to date on everything. We frequently see time sync failures followed by successes. And, this is true on several models, including the Balance One. This has been discussed in previous Forum threads. Not sure what the explanation is for that – maybe one of the Peplink engineers would comment. Having said that, we have had good success with using time.nist.gov [in the USA] when we don’t use one of our own internal time servers.

I’ve often thought it would be good for the firmware to allow the use of primary and secondary servers. [Peplink – hint, hint]

1 Like

how do i change it?

Here’s what I see on a Balance 210 …


Go to System → Time and you’ll see the settings there.

1 Like

the time server is available for all countries? time.nist.gov?

im in the philippines and our time is +8

@erictrejeros

Time sync failed mostly related to the time sync request sent doesn’t receive response from the time server. There are many reasons for this :

  1. Firmware issue.
  • Suppose we don’t have known issue reported for this and also the System: Time synchronization successful message showing the time service is running.
  1. Time server is not responding the request sent.
  • Possible time server having issue that you can change using different time servers to isolate the issue.
  1. WAN connection problem. For some cases that the WAN connection is unstable and time sync packets sent is lost at the WAN connection.

Suggest to contact your purchase point to further check on that.

Note: Time sync failed for short periods of times is not a harmful event as long as the time Sync is able to get updated. The system time for short periods of times won’t have a big different after the last successful attempt. It can be in milliseconds different or lesser.

Yes, that server would be available to you but I would not recommend it – given your location. One source of servers is here. I’d pick one physically close to your location – perhaps run by a government or university. Servers with lower latency and jitter will provide slightly more accurate results. While sub-second accuracy may not be important for network equipment it is for certain other applications.