Time synchronization fail - Balance One


#1

We have a Balance One on Firmware 7.0.0 that is locking up several times a day due to Time Synchronization Fail. We have tried 3 different NTP servers and it continues to lock up due to this with only a power cycling able to bring it back up.

Does anyone have experience with this symptom? Thanks!


#2

Don’t think this is related to the time syn failure issue. Found you had opened a support ticket ticket and support team will followup with you using support ticket. Further investigation need to done to investigate the issue,