Hello, We have a couple of Balance 380 units and are trying to do tftp backup of the configs. The balance seems to just upload a 0 byte file. Both units are doing the same thing. Is there something that we are doing wrong? I know the units need to do a firmware upgrade, but want to get backups working before we try and upgrade and potentially blow away the config.
Units are running 7.1.2 Build 2574 and 8.0.0 Build 2636.