System lockups on Balance 310 5G on 8.4.0

Product Discussion Peplink Balance
62

I am running firmware 8.5.1 and experienced a system lockup on my Balance 310-5G yesterday requiring a power cycle to fix. It was in the middle of a live event with many devices being affected. I have logged a ticket for assistance.

I have tried to downgrade to firmware 8.3.0 but receive the error message ‘invalid firmware image’. Any hints here on how to resolve?

What firmware is everyone else running that is reliable and experiencing no lockups or overheating?

Thanks,
Andy.

63

Support has given me a fix (8.5.1s053 build 5992) to download via: https://download.peplink.com/firmware/epx/fw-epx_mbx_sdx-8.5.1s053-build5992.bin. I will report back in time.

1 Like
64

I am running special build 8.5.0s053 build 5913 and have 2 months 27 days uptime on two devices with no recurrence of lockup. I continue to monitor.

65

Thanks for posting in relation to this.

1 Like