System integrity check failed on MAX Transit after upgrade to 8.0

#1

I have a MAX Transit that has been working flawlessly for at least a year, maybe more. I just upgraded to 8.0 a few days ago, and I now have a message on the Dashboard saying ‘System Integrity Check Failed’ but nothing in the logs or any other details.

Does this mean the unit is going to fail or is failing? This is a mission critical device, so I would like to know as soon as possible.

#2

Well it does appear to be failing as it now no longer shows any LTE devices.

#3

Hello @stevemitchell,
We have a diverse fleet of the MAX Transits deployed all managed through InControl2 now running with Firmware Version 8.

If you are managing this through InControl2 you can rollback the firmware from there to FW7.1.2 using the firmware management menu options at the device level.

Alternatively, if you are using the devices web interface to manage the firmware, then you can under the System tab select the Reboot menu option and reboot back to the previous firmware.
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Once you are back on the previous firmware, you can reattempt the firmware upgrade again, download a fresh copy of the firmware from the Peplink website if you are doing this via the devices local web interface.

If you are still having issues, then we suggest that you contact your local Authorised Peplink Partner for specialised assistance.

If your local Certified Peplink Partner can not help you with getting your router going again, then you can raise a support ticket through the Peplink Contact Us, look for the Open a Support Ticket » link.

Happy to Help,
Marcus :slight_smile:

#4

@stevemitchell

For “System Integrity Check Failure” issue, please open a support ticket for support team to check.

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