Surf SOHO MK3 WAN disconnected


#1

Having issues with connectivity as indicated in my event log. Using an Android hotspot tethered via USB to a laptop and then ethernet cable to my Surf SOHO MK3 running firmware 7.1.1 Build 1342. I seem to continuously get WAN disconnected.

Feb 07 14:49:12 System: Time synchronization successful
Feb 07 14:43:59 System: Time synchronization fail
Feb 07 14:40:30 Admin: admin (192.168.50.13) login successful
Feb 07 13:14:47 WAN: WAN connected (192.168.137.38)
Feb 07 13:14:43 WAN: WAN disconnected (No cable detected)
Feb 07 11:45:39 WAN: WAN connected (192.168.137.38)
Feb 07 11:45:35 WAN: WAN disconnected (No cable detected)
Feb 07 09:28:58 WAN: WAN connected (192.168.137.38)
Feb 07 09:28:53 WAN: WAN disconnected (No cable detected)
Feb 07 06:28:57 WAN: WAN connected (192.168.137.38)
Feb 07 06:28:53 WAN: WAN disconnected (No cable detected)
Feb 07 01:20:15 WAN: WAN connected (192.168.137.38)
Feb 07 01:20:09 WAN: WAN disconnected (No cable detected)
Feb 07 00:32:44 WAN: WAN connected (192.168.137.38)
Feb 07 00:32:40 WAN: WAN disconnected (No cable detected)
Feb 06 22:51:21 Port: Port 2 status changed (link down)
Feb 06 22:49:51 Port: Port 2 status changed (link up, speed 100 Mbps Full Duplex)
Feb 06 22:49:48 Port: Port 2 status changed (link down)
Feb 06 22:49:39 Port: Port 2 status changed (link up, speed 100 Mbps Full Duplex)
Feb 06 22:48:35 Port: Port 2 status changed (link down)
Feb 06 20:02:23 Port: Port 2 status changed (link up, speed 100 Mbps Full Duplex)
Feb 06 20:02:20 Port: Port 2 status changed (link down)
Feb 06 20:02:11 Port: Port 2 status changed (link up, speed 100 Mbps Full Duplex)
Feb 06 17:08:32 WAN: WAN connected (192.168.137.38)
Feb 06 17:08:28 WAN: WAN disconnected (No cable detected)
Feb 06 14:07:07 System: Time synchronization successful
Feb 06 06:56:58 WAN: WAN connected (192.168.137.38)
Feb 06 06:56:53 WAN: WAN disconnected (No cable detected)
Feb 06 06:12:10 WAN: WAN connected (192.168.137.38)
Feb 06 06:12:07 WAN: WAN disconnected (No cable detected)
Feb 06 03:18:22 WAN: WAN connected (192.168.137.38)
Feb 06 03:18:19 WAN: WAN disconnected (No cable detected)
Feb 05 23:32:45 WAN: WAN connected (192.168.137.38)
Feb 05 23:32:41 WAN: WAN disconnected (No cable detected)
Feb 05 23:32:28 WAN: WAN connected (192.168.137.38)
Feb 05 23:32:27 WAN: WAN disconnected (No cable detected)
Feb 05 23:23:34 Port: Port 2 status changed (link down)
Feb 05 22:26:23 System: Time synchronization fail
Feb 05 22:21:26 Port: Port 2 status changed (link up, speed 100 Mbps Full Duplex)
Feb 05 22:21:23 Port: Port 2 status changed (link down)
Feb 05 22:21:14 Port: Port 2 status changed (link up, speed 100 Mbps Full Duplex)
Feb 05 22:20:11 Port: Port 2 status changed (link down)

Not sure where to begin diagnosing? I do have Health Check disabled as I have never been able to connect, perhaps due to the VPN on the laptop. My cell connection does seem to get caught with Verizon’s prioritization rules and therefore experiences inconsistent speeds.