Greetings! New community member here.
I have 3 Surf Soho MK3 Routers purchased between 5/2018 and 4/2019. They are in 3 different environments and operate independently.
The first unit purchased 5/2018 and the second unit purchased 8/2018 both have had connectivity problems since upgrading to version 8 (8.0.1, 8.1.1) firmware. They are currently on version 8.1.1 and cannot maintain an internet connection without having to be reset regularly. The most recently purchased Surf Soho (4/2019) has not had the same issues and has been able to hold an internet connection throughout all firmware upgrades. It is currently running 8.1.1 without any problem.
I am frustrated because this issue did not surface until the version 8 firmware. One of the routers is several hours away by car and I rely on it for video surveillance.
I labored to achieve the 8.0.1 upgrade with these 2 routers; once it finally installed, the connectivity problems started immediately. I subsequently had to downgrade to version 7 to correct the problem on both. When version 8.1.1 came out, I was eagerly hoping it would address this problem. The upgrade to 8.1.1 itself proceeded without a problem (unlike version 8.0.1), but sadly the loss of internet connectivity has persisted. Is this a known problem? Any thoughts would be appreciated. Thank you.