We have a Surf Soho MK3 that we just added a dedicate hotspot/mifi device on 2.4GHz wifi wan connection and the device has hung up at least 3 times.
I’ve subsequently removed other 2.4GHz wifi profiles and turned off the wifi AP and tinkered with some of the other settings on the single remaining 2.4GHz profile like MTU and setting a static ip instead of dhcp.
Wondering if anyone can help me troubleshoot this issue, I have not been on-site while it happened so have not been able to logon to the device during the problem so far.
It’s on the latest firmware 8.1.0 build 4941 and incontrol2 reports it offline when this happens but I’m fairly certain our primary wan connection is not going down.