Stuck on "Obtaining IP Address"


Just purchased two PepWave BR1 MK2’s and cannot get cellular internet to work on either of them (stuck on “Obtaining IP Address”). Already updated to the latest firmware (8.1.1). I’ve also tried manually entering APNs and switching from Auto to Generic and even the specific carrier’s Network Mode to no avail :confused:

Any thoughts on how I can debug? I’ve tried with Verizon, AT&T, and Telcel (Mexico) SIMs. All three work when plugged into a phone.

Thank you,

Do you have a data-only or hotspot plan sim you can try with?

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Tons of threads on this topic… phone plans rarely work in enterprise routers…

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