Update - our Max Transit Cat-18 was the problem - don’t know why - we are sending the unit back to our distributor. We received a new unit yesterday and were able to get everything to work, very easily, with the AT&T and Verizon sim cards we had in the old (broken) unit.
For what it’s worth, the AT&T folks said our cards were 5G compatible and that is all they sell now. Good news that these 5G SIMs will work with Max Transit devices.
We have a new Max Transit Cat-18 router. We have one SIM for Verizon and no other ones to try to test with. Cannot get past “Obtaining IP Address…” UNLESS we go to Verizon store - when we did that, the router worked perfectly! We have made no changes to settings after factory resets (except password, of course). Since the device worked at Verizon, does anyone know if SIM cards can be blocked for use in PepLink products? (but allowed to work at Verizon’s store)
RSSI is around -70dBm at our house and 3 or 4 bars. We have driven around our neighborhood to spot with 5 bars and around -58dBm and it still failed.
We have been on tech support calls with Verizon who even called into someone at PepLink and the result of that call is that they said we need to have a Business account for things to work. This was before we saw the device work at the Verizon store. Anyone ever hear of a business account restriction?