Sticky Band Selection

I’ve noticed recently when deselecting bands the Pepwave will not adhere to what is and what is not selected.

For example, deselecting band 2 (1900MHz) and the modem still connects to it. Sometimes rebooting helps but not always. Updated to the latest firmware 7.0.2 build 2703 from 7.0.0.

Any ideas?

Would you please open a support ticket here for support team to check ?

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Thank you, I’ve done this.

Haven’t gotten any replies. Would appreciate someone taking a look at this.

Can I get the support ticket number for reference? Thanks

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Ticket 778463

We are taking the ticket back from our partner and will respond directly to you via the ticket. Thanks

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Thanks for your help. I believe I isolated the issue at this point.

I was selecting and de-selecting bands on the wrong selected SIM. I was changing SIM A settings when the connected SIM was actually SIM B! Sorry for the confusion on my part.

No worries, thanks for the update! :thumbsup:

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