Status>Client List Issue


#1

**Why do some on-line clients in the DHCP reservation list show up in Status>Client List and others don’t?

Balance 20 running firmware 6.1.0 build 2517**


#2

I would go to system>ping and ping the ones that aren’t showing up. Once you have received a good ping, check the client list to see if they appear.

There is also a firmware update 6.1.2 as well:
http://www.peplink.com/support/downloads/balance-firmware-and-user-manual-6-1-2/


#3

That worked; thanks. Why do you suppose they disappear?


#4

The devices simply fell asleep due to no activity, you woke them up when you pinged them.


#5

3 of them are WDS stations that are always active. I can understand that the printers would go off line with no usage.


#6

Hi,

Below is the condition to show the host in Client List:-

  1. IP assign by Balance router.
  2. Must have self initiated traffics which passthrough Balance router (if IP no assign by Balance router).

Believe your WDS stations are falled under category 2 above. Thus you need to ping from Balance router then only appear in Client List.


#7

The clients page shows old events even if they belong to checks which have been ok for a while (the event count is already 0). If you reload the clients page these old events dissapear can anyone help me in this.


#8

Hi,

Can you elaborate more on this? What is belong to check?