Starlink Slow through all our Peplink devices

We have constant issues with Starlink performance going through all of our Peplink models: Max BR1 PRO, Max BR2 PRO, EPX.

Connecting WiFi directly to the starlink, will get 300Mbps down. Using any of the above Peplnks, maybe 25Mbps at best.

We have changed the MTU to 1500, no change. We have tried to force the port to 100Mbps, no change.

Not load balancing with cell or anything else.

Any ideas?

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Put a cheap switch between them and see if there’s a problem with auto negotiation.

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Hi Dave,

Also one to check if there is any cable damage.

What if you connect the Starlink directly to a PC, do you see the same?

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No Cable damage. Directly to a PC, it rocks. 10x faster.

There is no freaking way I am going to accept a fix by putting a switch/hub inbetween the starlink and my peplink.

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I’ve been getting a lot of the same reports from my end users.
We’re going to take it back to lab and see if we can’t figure out whats going on.

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I just ordered a cheap switch. I will report back if that works or not. If it does that is a clunky solution at best.

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same issues, is this resolved?

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Just bumping this a bit to see if any of the people found a resolution. We are using two starlinks and their speeds in our PL BR2 Max are very low.

@KNTR ,

Could you please create a ticket for the Support Team to investigate this issue further?

Regarding the low performance observed, it may be related to factors such as:

  • Connection quality
  • Device location
  • Signal obstruction

The Support Team should be able to help verify and further analyze these conditions.

https://ticket.peplink.com/ticket/new/public

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