Speed reduced from 400mbps to 180mbps using peplunk balance 20

Hello - I use charger spectrum. If I connect to Speedtest directly to charter router, I get a consistent downstream speed of 400mbps but if I speedtest through peplink, I only get 180-190 mbps. Same location. Same distance from router. Weirdly, upstream does not change and remains at 20mbps. Any ideas what I can do to fix this issue? Thanks

Does this help? https://www.peplink.com/products/balance/model-comparison/ I’m wondering if you may have selected a router that may be a bit "undersized"for your application?

BTW, what is “charger spectrum?”

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Just to add to @Rick-DC’s comment, the Peplink Balance One/Balance One Core seems like a good fit for you, solely looking at the bandwidth your ISP is providing you.
The Peplink Balance One (Core) supports up to 600 Mbps routing throughput.

The difference between the two models is that the Peplink Balance One offers WiFi, the Peplink Balance One Core does not.

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