When set in Wired mode, the SOTG does not offer the ability to release and then renew a lease when getting the WAN settings via DHCP. It will only do so via power recycling.
Similarly, when switching WAN from static settings to DHCP, the SOTG will not obtain a lease - the WAN settings remain as ‘N/A’. again, a power recycle is required to effect this change.
Regarding the first item, I wasn’t being very clear!! The issue is that if I have an ethernet cable plugged into one network on power up, the SOTG does get an IP address via DHCP. But if I then unplug that able, then plug one in from an entirely different network, the SOTG does not get a new IP address from that second network. This may not mimic normal use, but for testing purposes I sometimes want to undertake testing using my workstation (the first network) and then test an actual system that is completely independant of my workstation - specifically the SOTG is connected to a WiFI radio that provides the SOTG with a WAN IP etc via DHCP. Except the SOTG will not release the original IP information unless I power cycle the SOTG
I will retest the second item and get back to you.
Are you saying that health check has to be enabled in order for the SOTG to detect a change in the WAN settings? That does force the SOTG to recognize a change in network connections, and I suppose for testing purposes that works, but its a pretty clumsy approach, particularly since health check is not typically enabled for how we configure the SOTG. So, back to my request - can you simply add a ‘Refresh’ button on the WAn portion of the Settings page so that if the network connection is changed I can simply request a refresh? This is not an unusual feature, it is offered on several different routers, even ones that are far less expensive that the SOTG!
I’m aware that WiFi does not drop when automatic failover switches between Wired and Cellular mode! Which is why I raised the issue that WiFi does drop when switching between Wired and Cellular mode manually vis the Dashboard!. It seems to me that if no drop is encountered when switching automatically, shouldn’t the WiFi also NOT be dropped when switching manually?
Jeff Riley confirmed this issue exists (dropping WiFi connections when switching manually between Wired and Cellular mode) - his email of Feb 13th, 2017:
Hi Phil,
Thank you for your patience with me while I worked to get caught up again, I have had the opportunity to lab this up and test, my findings are in-line with your observations. As a WiFi LAN client I was dropped when manually switching both ways, from wired to cellular and back again. I then loaded up a more recent firmware version and retested to find the same results.
I have been coordinating in real-time with the engineering team for testing while at home and will contact TK and engineers this evening to determine what our next steps will be. I hope to have some news to report tomorrow. Thanks again for your patience with me Phil, I will pass along news as soon as I have something substantive to report.
Has there been any progress on getting this fixed?
Look forward to getting the new release. In the meantime, I just received 5 SOTGs for resale, and see that the firmware is now version 1.0.28 build 1278, but cannot find that firmware version for download, juts build 1274. Is build 1278 available for my customers to download and install on their systems?