SOHO MK# Ver 7.1.0 hangs on TLS handshake on Yahoo and Flickr

Just updated MK3 to version 7.1.0 and find that it now hangs on TLS handshake (according to lower left corner in Firefox) when attempting to access Yahoo or Flickr. I rebooted back on 7.0.x and was able to get to these sites.
Is this a known issue with that version and will be fixed?

No such issue reported.

I just do a quick test using my lab SOHO MK3 device for Yahoo and Flickr sites. No issue found for that.

Would you please open a support ticket and share the error that you found for support team to check ?
https://contact.peplink.com/secure/create-support-ticket.html

1 Like

Thank you for your test.
I have submitted a support ticket.

@JohnR2

Please follow up the status via support ticket. Further investigation need to be done to confirm the issue. We confirm the issue not related to the firmware as we can’t reproduce it in lab environment.

1 Like

Would it be easier if you loaded my saved config file into your
lab router and then tested a connection?

  I would think that would eliminate settings as a cause if it still

works in the lab with my setup.

  (Re-sending this because I did not use the correct email address

that you have.)

I took some time to reset my MK3 back to factory settings, rebooted on the 7.1.0 version, and then attempted to connect to yahoo. I was then able to connect fine to both yahoo and flickr. It would appear that my customized settings for VLANs, IP address, etc are somehow causing the hang on the TLS handshake at those sites.
@sitloongs, I would think you would want to get my settings so you can do some testing in your lab.

@JohnR2 Please attach the device configuration in the support ticket and we can help to verify on this.

1 Like

@sitloongs I used the support ticket form to submit the device config file along with the connection information.
Please let me know when you have duplicated the TLS issue in your lab.

To resolve this issue with the current 7.1.0 update I had to remove Yahoo from the IM blocking list.