A link to some of our frustrations as written in another post
https://forum.peplink.com/t/Share-printer-across-Vlans?replyNo=7&replyId=6157c73e3a6746c9dbbd4aaa
Here are some more comments to add:
- Using the Page Up key cause a popup window to appear.
You need to select cancel or do a double page up to remove. - All the previous forum activities (like badges) have gone; these were great ways to encourage and measure forum engagement.
- Gone is the modified profile photos for all Peplink team members; this was a great visual reference to show Peplink staff members.
- When creating a post or a reply, the previous platform would autosave and allow you to come back and pick up where you were.
The previous platform, hosted by www.discourse.org, was an open-source solution available at https://github.com/discourse/discourse so why could Peplink not be a contributor to that opensource rather than developing a proprietary platform? Another suitable option would have been to take the hosting back from www.discourse.org and then, as it is open-source, evolve it from there, which would have been a lot smoother and given Peplink a better experience for all of the forum members.
I am an advocate of Peplink, though the marketing decisions (which this appears to be driven by) put the Peplink branding and reputation at risk.
Does the Peplink marketing and management team realise they are putting all of the partners & community at risk that supports the forum through the current decisions?
Several members have voiced their concerns, and only a couple have expressed their support (one of them I support with everything they do, though I respectfully will disagree with them here with the new platform); these are just some of the running threads we have found https://forum.peplink.com/search?term=forum:
https://forum.peplink.com/t/forum-migration-needs-to-be-more-careful
https://forum.peplink.com/t/new-forum-software
https://forum.peplink.com/t/feedback-for-the-new-forum
https://forum.peplink.com/t/An-update-from-Peplink-on-the-status-of-the-new-forum-software-would-be-appreciated.
https://forum.peplink.com/t/Forum-Ignore-not-working
https://forum.peplink.com/t/Will-this-forum-ever-be-fixed
I encourage Peplink to roll back to the Discourse platform, host it yourself if you must, and then develop your enhancements from there as it is open source. Peplink would be well advised to roll back sooner than later and focus Peplink’s resources back into the evolving hardware, firmware & services that had been going so well (as previously coved by @dajian888 on 01 August 2021 and @Madcodger on 13 September 2021 in some of the other threads above).
I have found this new platform less intuitive to use and somewhat clumsy. All of our other throughs have got sent previously via the feedback option and in emails. As emails and Feeback have not been acknowledged or responded to, we now have to join others in voicing our concerns publicly.
Fellow Peplink Forum Community members, if you disagree with me, that is OK; you are free to say so. If you do agree with me, then please let Peplink know.
Happy to Help,
Marcus 