Hello @surfsolo,
The delayed response is mainly due to Peplink recently changing the underlying platform and code the forum runs on. The new platform is a lot less member friendly and takes considerably more effort and time to do previous activities. The new platform still has several navigation issues, along with many features previously available now gone. The community members and partners who used to contribute to this form only have limited time amongst their other business activities and lives. Hence, a lack of response is the new normal for now.
Happy to Help,
Marcus 
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