I’m getting some very low speeds on wifi. On Ethernet, I’m getting 100M+, but when I move to wifi, it’s down in the 20s. My signal strength is really good, so I’m stuck on what else I can check.
Thanks in advance.
Just ran a speed test, 237/48 on a 500/50 line over WiFi with my B One. I’m about 20’ and a floor away from the router and there’s a metal duct between us. Are you sure you’ve got good signal strength and quality?
I think so. The icon in the taskbar shows full strength anyway.
I am assuming you aren’t using Wi-Fi as WAN, if so, that might be cutting your bandwidth down quite a bit.
A few quick things to check:
Open task manager, performance tab, Wi-Fi, on that page listed as connection type it will tell you what protocol it connected as. For the B One it should be 802.11ax. If it’s not ax or ac, that would severely limit your speed.
Test the speed with your cell phone to see if it gets the same speeds in the same locations.
In the router webpage, AP tab, settings, default profile; make sure that
ssid is checked for 2.4 and 5 for the ssid you are using
proffered frequency is set to 5ghz
channel width and channel are set auto
output power set to fixed max
There are other settings that could effect your speed and you could have multiple profiles for settings if you have an advanced config but this is likely how it is currently.
The next steps after that would be to maybe test it with other Wi-Fi antennas off of another router, test it with another laptop or tablet that is Wi-Fi 6 capable and test another similar router in your location.
Lots of devices will report good signal even when it actually isn’t, either because of interference or the antenna of the laptop or phone being far weaker than the access point.
The final step, and likely out of your capabilities is to do a site survey of the 2.4 and 5Ghz bands and see what you have going on. I have seen an incredibly leaky microwave knock out all Wi-Fi including site to site links aimed away from it that were over 100 feet away. A wireless tv extender that did the same over an even larger area. Wireless headphones that made Wi-Fi so slow as to be unusable on that band if the headset was off but the base station was on. Also saw a soundbar with a locked up chip for the rear/sub that was blasting 160mhz of the 5ghz band all the time, even when turned off.
If you test it somewhere else that is known to be good, line of site with multiple modern devices and it is still terrible, I would reach out to support or the company you purchased through.
Some other people here might have some suggestions too.
Thank you for all that information. I checked the router/AP settings and they all seem to look good.
I’ll check the PC.
Thank you again.
There are a lot of WiFi things to check on this page
It’s a rabbit hole 