Slow connection on Max BR1 Mini

Product Discussion Pepwave MAX
1

I have the Max BR1 Mini with a very strong t-mobile cellular signal. When using the max, the download speeds are roughy .5Mb and .2Mb up.

Placing the exact same SIM card in a mobile hotspot modem or my iPhone X, in the same location, the speeds are 60mb down and 20mb up.

Any reason why? Any settings to review?

I have both the Main and the AUX antennas securely fastened.

The slow speeds are for both WiFi and Ethernet.

Thanks!

John.

2

What kind of data plan are you subscribed to? If it is a residential or unlimited plan this is normal, the carriers can and will throttle speeds once you move your SIM card to a commercial router. Thanks

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3

Try change the bands from Auto to Custom then cycle through the bands. We have seen where a signal is strong but the bandwidth on that band is poor.

Hope This Helps.

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