SIM Injector does not work with SIM cards with activated PIN code

Product Discussion
1

Hi, I have two different SIM cards with activated PIN in the SIM Injector. The SIM Injector is connected to the WAN port of a MAX Transit Duo Pro. The two cellular modems in the MAX Transit Duo Pro are configured to each use one of the SIMs in the SIM Injector. I can see that the SIM cards get accessed as the LEDs for the corresponging SIM starts flashing at the SIM Injector. But then the process gets stuck and the cellular modems never manage to go online.
I tried it with Firmware 8.5.1 and 8.4.0 in the MAX Transit Duo Pro and with firmware versions 1.1.140, 1.1.133, 1.1.103 and 1.1.96 in the SIM Injector but to no success.

After disabling the PIN code for the SIM cards the above setup starts to work.

The weird thing is that the same SIM card with PIN code activated was working in a setup with a MAX HD1 Dome and SIM Injector in a test setup last year. So it is possible to function with a SIM card with PIN code activated.

Is there a solution to this problem known?

2

@Joern_Diedrichsen ,

RemoteSIM is not supported SIM card activated with SIM Pin.

As discussed with the Engineering team, targeted RemoteSIM will support the SIM card activated with SIM Pin in the next major firmware release.

1 Like
3

Hi, is there an estimate, when the next major firmware release is to be expected?