SFE and FW 8.1.0 SIM card not Detected

Hi, yesterday I updated one of our test SpeedFusion Engines from 7.1 to 7.1.2 and then to 8.1.0 However after the update the Dashboard showed “No SIM card detected” on both SIMs. A downgrade to 8.0.2 worked, however it shows an alert “Remote SIM Component not supported on this Firmware”.

Any suggestion regarding the 8.1.0 issue?

Thanks,
-Jarno

Please perform the firmware upgrade again from 8.0.2 to 8.1.0 to confirm the alert “Remote SIM Component not supported on this Firmware” still exist.

For the “No SIM card detected”, please click “Reload SIM” to confirm it helps.

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Yeap, still exist. Was the second thing I tested. From 8.0.2 to 8.1.0 Reload SIM doesn’t help at all.

Are you doing Remote SIM (SpeedFusion Engine + SIM Injector) deployment?

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No, standard SFE with integrated SIM. However, the SIM card holder are internally on a separated board.