SFC Germany (FRA) via Digitalocean - Reddit and other services blocked

Hi,

when using the SFC to Frankfurt Germany Peplink is using Digitalocean as provider.

But when using Digitalocean a few sites and services are blocked (because of Digitalocean AS reputation).
Most known service is reddit.com which doesn’t work.

Is there any chance this issue can be solved? Do we need to give Peplink feedback or what’s the best way?

This is an issue discussed quite a number of times in the last. In brief, this is not a “Peplink issue” nor one with DO.

See, for example:

Why shouldn’t it be an Peplink issue?
Peplink is giving us SpeedFusion Connect and it is having issues with it’s network. So they need to do something to solve those issues.

We’re all paying a ‘lot’ of money for those services. It’s not a cheap $1 VPN provider (there I can understand this issues).

Peplink is the only one who can change the SpeedFusion provider to someone else to solve this stuff.
Nobody else.

Or am I wrong?

Because its a really cheap bonding service, easy to use, popular (which makes it a trigger for blacklisting) and there are always compromises.

There are many Peplink partners who can provide you with SpeedFusion Hosting with dedicated public IPs that are geo located and clean for business and personal use.

I’m a partner and we do it for business customers internationally with our own datacenters and public IP blocks. That’s how we provide /29 subnets over bonded 5G and Starlink connections.

Or if you want someone in Germany, I recommend https://www.tividoo.com/ as those guys know what they are doing and also have their own IP ranges and datacenters.

Peplink may one day change their hosting provider to someone else but if they do I expect it will get more expensive because as soon as you have multiple Netflix sessions coming from the same IP hosted in a public datacenter you can be pretty sure it will get blacklisted.

Or you can buy a L2TP service from national ISPs sometimes (eg A&A in UK) and use that, but Fusionhub doesn’t yet support L2TP on its WAN so you’ll need an additional firewall sat next to it.

Or you can host a FusionHub yourself route all your traffic via a commercial VPN provider if you like (again you’ll need a firewall applaince sat next to it).

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In addition to @MartinLangmaid 's comments, with which I completely agree, I’ll mention another solution. If you want full Take a SFC Relay box, place it behind your or someone else’s router you can choose your own endpoint. Your new “exit address” is very much unlikely to be on a content provider’s “bad ASN” list.

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