I have a Balance 20 running firmware 6.3.1. There are 3 subnets set up which are 10.0.0.x, 10.0.1,x, and 10.0.2.x (all are /24). I need to setup bandwidth control to prevent users on the 10.0.0.x & 10.0.1.x subnets from consuming too much bandwidth which causes problems with the IP phones on subnet 10.0.2.x.
I set up User groups for each of the subnets and selected the Subnet option. I entered the subnet address as 10.0.0.0 and selected the Mask of 255.255.255.0. (Created groups for the other subnets the same way.)
After creating the groups, I set the 10.0.2.0/24 group to Manager and all the others, including the 2 default groups, to staff. Under Bandwidth Control, I enabled ‘Group Bandwidth Reservation’ and set the Manager group to 75%, the Staff Group to 20%, and the Guest group to 5%.
This apparently did not work, since I still have problems with the IP phones when computers are downloading large files on the other subnets. I was just on a phone call with terrible quality and saw that a client in the 10.0.1.x subnet was downloading at nearly 9 Mbps (our connection max is 10). Can anyone help me figure out what I’m doing wrong?