Hi,
I’m seeing a lot of devices with good signal strength go offline and looking at the event logs seeing “Time synchronization fail”
Any idea why and how to resolve?
These are cellular only and typically we need to go out and physically power cycle the device to get it back online.
Here’s an example of one of the logs. This particular one is in USA and on ATT.
2022-10-27 18:31:09 System Device is offline
2022-10-27 18:13:20 System Time synchronization successful
2022-10-27 18:10:46 System Device is online (8.1.3 build 5077)
2022-10-27 14:22:40 System Time synchronization fail
2022-10-27 14:07:20 System Device is offline
2022-10-26 22:50:48 System Time synchronization successful
2022-10-26 22:46:41 System Device is online (8.1.3 build 5077)
2022-10-26 19:05:38 System Time synchronization fail
2022-10-26 18:43:25 System Device is offline
2022-10-26 18:35:07 System Time synchronization successful
2022-10-26 18:30:52 System Device is online (8.1.3 build 5077)
2022-10-26 10:31:18 System Time synchronization fail
2022-10-26 10:24:50 System Device is offli