Second SSID Balance 20


#1

Hello,

I configured the Balance 20 and it is working fine, gives me the first ESSID and I can access internal and external IPs … When enabling the second ESSID which is supposed to be for guest Internet I cannot even see the ESSID although it is broadcasted and I cannot connect to it …

Is there anything I am doing wrong?

So I see the first ESSID, I cannot see the second and even when typing in the name on my PC there is no secondary ESSID!

System Information

Router Name

Balance_9566

Model

Peplink Balance 20

Hardware Revision

2

Serial Number

1824-CA88-9566

Firmware

6.2.2 build 3008

PepVPN Version

4.0.0

Modem Support Version

1018 (Modem Support List)

Host Name

balance-9566

Uptime

12 hours 39 minutes

System Time

Wed Aug 03 07:54:07 CDT 2016

Diagnostic Report Download

Remote Assistance Turn on

Interface MAC Address

LAN

10:56:CA:08:CE:60

WAN 1

10:56:CA:08:CE:61

WAN 2

10:56:CA:08:CE:62


#2

The Balance 20 does not broadcast a Wi-Fi signal, unless you have a Pepwave AP and are configuring it via the AP Controller feature of the B20?


#3

Confusing, I for sure get the DQTEAM … See the configs below …

AP Controller
License limit 10
2.4 GHz5 GHz
​Subtotal
​2931-C140-25B9
No. of APs
Online 0
Offline 1
Total AP 1
No. of Clients: 0
10:30
11:00
11:30
12:00
0
10:42
Total 0 client
Data Usage
Zoom
1h
3h
6h
ALL
10:15
10:30
10:45
11:00
11:15
11:30
11:45
12:00
12:15
18:00
3. Aug
06:00
12:00
0 bps
11:30
Total 0 bps

EventsView Alerts
Aug 1 09:43:05 2931-C140-25B9: Client 5C:C5:D4:27:6D:A2 associated with TheDQTeam
Aug 1 09:40:45 2931-C140-25B9: Client FC:DB:B3:40:D0:A0 associated with TheDQTeam
Aug 1 09:39:50 2931-C140-25B9: Client AC:E0:10:6A:F2:EA associated with TheDQTeam
Aug 1 09:39:49 2931-C140-25B9: Client AC:E0:10:6A:F2:EA disassociated from TheDQTeam
Aug 1 09:39:49 2931-C140-25B9: Client AC:E0:10:6A:F2:EA associated with TheDQTeam
Aug 1 09:19:12 2931-C140-25B9: Client 5C:C5:D4:27:6D:A2 disassociated from TheDQTeam
Aug 1 08:09:23 2931-C140-25B9: Client 5C:C5:D4:27:6D:A2 associated with TheDQTeam
Jul 31 16:57:05 2931-C140-25B9: Client 20:78:F0:C8:3A:E5 disassociated from TheDQTeam
Jul 31 16:57:03 2931-C140-25B9: Client 20:78:F0:C8:3A:E5 associated with TheDQTeam
Jul 30 11:03:04 2931-C140-25B9: Client 5C:C5:D4:27:6D:A2 disassociated from TheDQTeam
Jul 30 10:52:36 2931-C140-25B9: Client 5C:C5:D4:27:6D:A2 associated with TheDQTeam
Jul 30 10:32:58 2931-C140-25B9: Client 5C:C5:D4:27:6D:A2 disassociated from TheDQTeam
Jul 30 10:03:10 2931-C140-25B9: Client 5C:C5:D4:27:6D:A2 associated with TheDQTeam
Jul 29 18:28:14 2931-C140-25B9: Client FC:DB:B3:40:D0:A0 disassociated from TheDQTeam
Jul 29 18:25:52 2931-C140-25B9: Client FC:DB:B3:40:D0:A0 associated with TheDQTeam
Jul 29 18:25:46 2931-C140-25B9: Client FC:DB:B3:40:D0:A0 disassociated from TheDQTeam
Jul 29 18:10:34 2931-C140-25B9: Client AC:E0:10:6A:F2:EA disassociated from TheDQTeam
Jul 29 17:57:03 2931-C140-25B9: Client 10:4A:7D:24:A9:AF disassociated from TheDQTeam
Jul 29 17:52:47 2931-C140-25B9: Client 10:4A:7D:24:A9:AF associated with TheDQTeam
Jul 29 17:52:31 2931-C140-25B9: Client 10:4A:7D:24:A9:AF disassociated from TheDQTeam
More…

SSID Security Policy
TheDQTeam WPA/WPA2 - Personal
DQFREEWIFI None (No Encryption)
New SSID


#4

Hello,

Please open a support ticket here (include SN of the AP as well) so we can go over more detailed information.