SDX Pro screen stuck on booting

Hi, has anyone ever had their SDX Pro unit have a stuck screen displaying ‘Booting’?The front panel controls also don’t work.
Remote control via InControl is working.
Unit seems to be functioning ok - as in its routing and internet is working.
Firmware 8.4.1 build 5791

Has it been moved recently?

1 Like

Nope. been in the same rack since original install.

Yes :pensive:, Is there any alternate without removing the panel.

Hello @jeremy_k,
Recommend raising a support ticket request to see if Peplink can remotely diagnose the issue.

You can post your ticket number back here once raised and any outcome.

Happy to Help,
Marcus :slight_smile:

You have this problem too Olivia?