As part of our ongoing commitment to provide a better service, we will carry out planned maintenance activities involving system upgrades on several regions’ facilities.
These upgrades will be performed region by region, with each region’s maintenance taking place during a separate scheduled timeframe to minimize overall impact.
During the maintenance window for each region, customers may experience brief packet loss or temporary user-plane disruption lasting up to 2 minutes.
Planned Maintenance Schedule:
Europe Region
Phase #1
Start time: Tuesday, October 28th, 2025, 07:00 UTC
End time: Tuesday, October 28th, 2025, 10:00 UTC
Phase #2
Start time: Sunday, November 16th, 2025, 22:00 UTC
End time: Monday, November 17th, 2025, 01:00 UTC
US
Phase #1
Start time: Sunday, November 2nd, 2025, 08:00 UTC
End time: Sunday, November 2nd, 2025, 11:00 UTC
Phase #2
Start time: Thursday, November 20th, 2025, 06:00 UTC
End time: Thursday, November 20th, 2025, 09:00 UTC
APAC Region
Start time: Sunday, November 16th, 2025, 17:00 UTC
End time: Sunday, November 16th, 2025, 21:00 UTC
Affected Services:
Peplink eSIM data service
Customer and User Impact:
Possible packet loss or user-plane disruption for up to 2 minutes.
Required Customer Action:
No action required.
Regards,
The Peplink Team
(PS: to receive notifications on Peplink eSIM maintenance, please go to this page , click the bell icon, and select “Watching”)