Same VPN Config, only working in one location..balance one

Hello, I have 2 Balance One’s using the same fiber provider at two different locations, configured the same way. Whether I am on Big Sur Mac or iOS14, I can only connect to 1 location, while the other one “does not respond”, I have been connecting to vpn for years…not sure what could have happened. It’s L2TP. Why would the router stop responding to vpn? Thanks

Hello itsjustyo,
I did a quick test, created L2TP account at the B1 running FW: 8.1.1 and created a profile on Mac OSX 11.0.1, and was able to connect with no problems at all. Can you please provide you B1 firmware version and also try to re-create the profile?