Resetting password for fusion hub appliance


#1

Hi,

We had a change and lost the password to log into the fusionhub virtual appliance, is there a way to reset the password from the console? We have console access in VMware.


#2

Hello @AIS (Chris),
You are most likely going to need to raise a support ticket for this though we have one option open to you we know works very well.

Another way is to add your FusionHub to InControl2, this will allow you to then reset the password without having to reset the appliance, once you have restore your access you can either keep using InControl2 or remove the appliance from InControl2 and revert back to the current operating model.

Consider keeping your InControl2 running, if you want help in setting this up, reach out to your local Peplink Partner.

Happy to Help,
Marcus :slight_smile: