Remote Web Admin

We are using Remote Web Admin to log into a Balance 20 router. We have 3 users set in Incontrol all have organization administrator rights. When logging into one of the Balance 20 routers it shows as read only mode for 2 of the users.

The other routers we have in Incontrol all 3 users can log in as administrators to the routers. Is there something we are missing?

Thank you,
Dulaney Group Support

This is strange. Please open ticket for us to take closer look.

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