I’ve already contacted TWC about this and they swear it’s not a problem on their end (for whatever that’s worth). They claim that wifi speed problems are likely due to my router.
I have a Surf SoHo that I recently purchased. Wire connection seems to be fine most of the time.
I am supposed to get 50Mbps down. On wired, this isn’t too hard. Usually, it’s higher than 50. On Wifi, it ranges from between 400Kbps to 4-5Mbps. Doesn’t matter where in the house, either. Wifi speed is consistently bad.
Seems like that’s way off from where it should be. I am in the country, more or less and don’t have a lot of neighbors. So, I’m wondering what the issue is/could be. Problem really started when I swapped out the TWC Gateway for an Arris modem/Surf Soho combo.
Testing on Speedtest.net, graph looks like a rollercoaster. On testmy.net, it just shows that I’m 90% slower than the average TWC user. So far I’ve tried 2.4Ghz and 5Ghz channels, I’ve reset the power multiple times and TWC has reset things on their end. I’ve set a lot of wifi settings to “auto” where applicable. Nothing is helping.
Any ideas what this could be or what I should do next?