I am having an issue with MAX-BR1 units not recognizing the APN for Verizon SIM cards if the account is set for static IP.
ABout half the time, the unit correctly picks up the APN as mw01.vzwstatic and comes right up. The other half the units do not, and someone has to log in locally, go to network->WAN->cellular and set the APN manually.
The problem with this is that I have a distributor drop shipping IP phones, POE switch, the Pepwave and the SIM cards to my customers. When the unit comes up on it’s own, the installation is just a physical install. But when it does not I have to walk the installer through making this change before I can get into the unit over cellular and get it set up for the primary Internet.
It also appears that on some units if you keep rebooting it it may pick up the APN after several attempts.
I am not sure if this is a Verizon problem or a Peplink problem.
Anyone else run into this?