PROBLEM Pepwave MAX BR1-LTE


#1

Hi I’m a new user, I have bought this model Pepwave MAX BR1-LTE.

The problem 'for connection to the sim, the system does not automatically acquire Apn (I tried many Italian’s operators Vodafone, Tim, etc.etc)

If you manually set the system works, but needs be that the acquisition of 'APN is automatic, as described.

Lan strange thing 'that also connects with Apn incorrectly, for instance Vodafone sim Apn Tim!!

Now I activated the remote assistance.

Best regards
Marco B.

DATA
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Router Name
MAX_BR1_B82D

Model
Pepwave MAX BR1

Product Code
MAX-BR1-LTE-E

Hardware Revision
1

Serial Number
2830-D5C9-B82D

Firmware
6.0.0 build 1197

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Modem Support Version
1010 (Modem Support List)

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#2

Please open a support ticket via our website so we can look in to this, there should be a newer firmware available:
http://www.peplink.com/contact/support/


#3

ok thank you!