During the manual upgrade, I’m getting an XML error that says, “Problem preparing for firmware upgrade. Please try again later.” I’ve re-downloaded the file twice.
Any thoughts?
Thanks,
Scott Bridges
During the manual upgrade, I’m getting an XML error that says, “Problem preparing for firmware upgrade. Please try again later.” I’ve re-downloaded the file twice.
Any thoughts?
Thanks,
Scott Bridges
Hi Scott- What file are you downloading? Just want to make sure it is the correct one for your device…
Thanks for your help. I was trying to use this file: fw-b20_30-6.1.0b18-build2422.bin
Did I get the wrong one?
Hi Scott- as long as you have a Balance 20 or 30 that is the correct file. What firmware version are you currently on?
I do have a Balance 20. Right now I am running 5.4.7
It shouldn’t matter, but please try upgrading to 5.4.9 first.