Problem accessing web server via MAX BR1 LTE with AT&T wireless, public IP versus private IP, port forwarding

I have a MAX BR1 LTE and AT&T SIM card. I need to access a web server from http requests over the internet via the MAX BR1 LTE. The IP of the device is 10.88.10.53 which is a private IP and not a public IP. When I ping the private IP I of course don’t see the device and therefore port forwarding will not work. I regularly access the internet via the MAX BR1 LTE device - it’s incoming http requests that I need to support.

How can I know what the public IP is of the device? I chatted with AT&T and they said the IP is dynamic and not static and that if I want a static IP address, I would need to purchase that from them. Do I need to purchase a static IP address through AT&T to get a public IP or is some other way of determining the public IP. With InControl2 will I be able to determine the public IP (if in fact there is one other than the private IP)?

I have read about port forwarding and have some understanding of getting this to work, but it appears I need a static/public IP for this to work or can I do port forwarding on the private IP?

Hello texstarphoto,

Most cellular providers, in the USA at least, block port forwarding if you haven’t purchased a static IP address form them. So even in the event that you found the public IP address that was tied to the private IP address they provide you, port forwarding would still be blocked from the BR1.

When you purchase the static IP address you will get a public IP address on the BR1, this would allow you to utilize port forwarding as you would now have direct access to the internet.

~Zach

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I talked with AT&T. The technical support person said that he can sell me a static IP, but it would be for the device. It would also be associated with internet service and not related to the SIM card cellular data service.
I then asked him without the SIM card being involved, how the device would communicate at all to the AT&T network. He wasn’t sure. He said that I need to get clarity from the wireless router vendor.

Can you please help me understand how I can configure the MAX BR1 LTE to do port mapping with AT&T being the provider? Do I still need the SIM card for AT&T wireless data service? If so, and I purchase static IP addresses from AT&T through their internet service, how does that relate to the SIM card and it’s service via the AT&T wireless data service?

You need to get a hold of AT&T wireless data service and subscribe to a static IP for your SIM card. Thanks

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I called AT&T and at first they said it wasn’t possible to assign a static IP to a SIM card. They researched a bit further and said that with a business account it might be possible. They forwarded me to a different department on the business account side that are supposed to know more. The end result may be a whole new account and much more $ just to get a static IP for the SIM. I may have to have a different carrier for this - I have seen on the web that perhaps Verizon is easier to work with for getting a static IP for the SIM, but have no idea on their cost structure. You might consider having some write up on your website about this going into a bit more detail since I would assume it is somewhat common request to get a static IP in order to do port forwarding.

Hi there,

Just so you know, Verizon charges a one-off cost of $ 500,- per account.
Source: Verizon Static IP FAQ’s.
Original page: Verizon Data Services: Static IP.

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Hello @texstarphoto,
The process and options and pricing varies for every single carrier around the world, local Peplink Partners would know the options available though the carrier in there area.

In Australia, there are three carriers and all of them offer a Public IP in some form, normally you will need to have a business account with the carrier, some may restrict you to the type of network (3g/4g) based on your accounts authorised APN and what fees you pay.

Optus previously only allowed a Dynamic Public IP on their 3g network, at the end of 2017 they change things so you can now have a Static Public IP regardless of what part of their cellular network you connect to, you pay a monthly fee on top of your account per SIM for this privilege.

Telstra has had Dynamic Public IP available for business account holders for several years and it works on all parts of their cellular network, though Telstra charge for this privilege also. Telstra can also now give priority over other traffic on there cellular network, this is dependant on you APN and account type, they are amongst the first in the world to be running this ability at a national level, apparently they can localise it to a tower for your account so the priority only work in your approved area then reverts back to the normal priority everywhere else, this is offered as a premium service and charged appropriately.

Vodafone is seen more as a consumer network here in Australia and as there mobile cover does not extend to most parts of Australia, we do not use them when it comes to Public IP though it is available from them.

Telstra is by far the most expensive network to use in Australia and they claim they can justify this, our field tests with LTEA modems shows only in city metro areas they they have the throughput, everywhere else it is open for assessment on a site by site bases.

Optus comes in at about 40% less and over the past few years and been investing heavily in upgraded and new infrastructure outstripping Telstra in back haul and connectivity capability in many areas, more & more of our customers are migrating over to Optus for these reason.

Vodafone are the cheapest for data in Australia and very established in the consumer market, they can be used for professional services in metropolitan and large population areas though are currently not suitable outside of these areas.

Where you need a Static IP, SpeedFusion can be setup with FusionHub to get your Static Public IP we also advise people to run a minimum of two modems with differing provider SIMs.

Regrades of the network though we assess each clients needs individually and based on a combination of location, data needs and services we guide our clients to suitable outcomes. Very few of our clients use Vodafone in Australia currently, though this may change in the future as the market (like other areas of the world where there is completion) is constantly evolving.

Happy to Help,
Marcus :slight_smile:

Just a small clarification: The Verizon charge of $500 is per account, whether you have one or many devices with static IP (e.g., we have five static IP addresses for one deployment scenario - the cost was $500 altogether).

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Thanks for chiming in, I edited my comment so that it is more clear!

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I talked with someone on the business side of AT&T and it appears that I can transfer my personal account to a business account and pay $3/month (no up-front cost) for each static IP. The $500 up-front cost was only for national accounts with over 20 static IPs. Once I go through the transfer process I will update you to confirm this information.

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