Private 5G / Band N48 with Peplink -5GH devices

[Zachary_Chow]

To access N48 with your Peplink device, two requirements must be met.

1. The cellular module needs to be updated to firmware 03.10.07.00 or above.
2. The device needs to have been purchased in 2023 or later

**Updating your Cellular Firmware**

**Option 1 - Auto update via InControl 2** In your InControl organization page, go to Organization Settings > Device Management. 

In the Device Management page, select all the device you’d like to update, and click on “Update cellular module firmware…” from the [Actions] drop-down list. Our system will then check all devices that are currently online and display applicable units for further action.

Option 2 - Manual update via [support.cgi]
You can access the support.cgi page, by replacing index.cgi with support.cgi in the url while you’re logged on to your Peplink device.

Go to Cellular module firmware update, click on “Check for update” and follow the on screen instructions.

FAQ:

1. Can I update the cellular firmware of my MAX Adapter/FlexModule/FlexModule Mini?
For MAX Adapters, FlexModules, and FlexModule Minis, connect/install it onto any Balance or MAX router, upgrade the router to fw8.3.0s052, then you should be able to perform module firmware upgrade via the [support.cgi] page.

Download links for the firmware 8.3.0s052 :

Download Link	Product	Hardware Revision
Download10	MAX BR1 Pro 5G	HW1
	MAX BR2 Pro	HW4
	MAX HD1 Dome Pro	HW1
Download3	Balance 2500 EC	HW1
	Balance 310 5G	HW1-2
	Balance 310 Fiber 5G	HW1-2
	Balance 310X	HW1-4
	Balance 380X	HW1
	Balance 580X	HW1
	Balance Two	HW1
	EPX	HW1
	MAX HD2 MBX	HW1-4
	MAX HD4 MBX	HW1-4
	MAX MBX Mini	HW1
	PDX	HW1-2
	SDX	HW1-3
	SDX Pro	HW1-2
Download6	Balance 20X	HW1-3
Download8	Balance 210	HW4-5
	Balance 30 LTE	HW3
	Balance 30 Pro	HW1
	Balance 310	HW4
	Balance One	HW1-3
	Balance One Core	HW1
	MAX 700	HW3-4
	MAX BR1 ENT	HW1-2
	MAX HD2	HW5-6
	MAX HD2 Mini	HW1-4
	MAX HD2 with MediaFast	HW1-4
	MAX HD4	HW1-5
	MAX HD4 with MediaFast	HW1-4
	MediaFast 200	HW1,3
Download (USB Port)1	Balance 1350	HW2
	Balance 2500	HW1
	Balance 305	HW2
	Balance 380	HW6
	Balance 580	HW2-3
	Balance 710	HW3
	MediaFast 500	HW1-2
	MediaFast 750	HW1

[AskTim]

Hi @Zachary_Chow

Can you elaborate on this:

The device needs to have been purchased in 2023 or later

Was there a hardware change on the most recent batch of EM9191 modules?

[Zachary_Chow]

Hi Tim,

Yes, there was. Our latest 5G devices are using a newer version of the EM9191 cellular module. As long as the cellular firmware is up to date, it’ll be able support N48.

[AskTim]

Thanks for the update Zachary.

[Christopher_Leonard]

Is this the same firmware that was posted in the announcement on March 27th (8.3.0s052 build 5265) and immediately removed?

It was previously reported that devices new and old, connecting to T-Mobile 5G service were having issues using the N41 band. The “fix” was to not use N41 and turn it off.
Since this update only applies to 2023 hardware to offer N48, is there a update coming for the older hardware to offer the same thing?

[Jibri_Williams]

Guys does any know of and architecture and design documentation on how to setup Private 5G using Pepwave devices?

[Zachary_Chow]

Hi Jibri,

For more information on the infrastructure side, I recommend taking a look at the Private 5G providers’ pages:

• AWS Private 5G
• Celona
• Home - Betacom
• Airspan.com

[Zachary_Chow]

Hi Chris,

Yes, we’re currently working on a fix for the N41 issue that’ll be released in a future firmware update.