Priority when Connections Go Down

Product Discussion Pepwave MAX
1

Hi all, I’ve been reading other posts about priority and SpeedFusion and I’m confused about something we saw yesterday. Our RV is parked outside a relative’s house and we have our own, two cell plans. We have them in both modems of our MAX BR2 Pro with an antenna on the roof. We’re picking up the house’s WiF-Fi without any issues. We have SpeedFusion set up and it is active, set to be used for specific applications only. Everything is in Priority 1. All is well.

Yesterday, the house’s Wi-Fi went offline. In the RV, we could tell when it happened. Everything slowed down to a crawl and there were intermittent connectivity errors. I checked the house Wi-Fi with my phone, and sure enough, it was nonexistent. I moved those connections to Priority 2 and everything came back in the RV. All was well again.

I figured the Pepwave would just go on its merry way when two of the four went down. Why did it bring everything down to a crawl? I must not be understanding something, or maybe haven’t configured something right. I’m looking for connectivity with the least amount of babysitting like this. Thanks for the guidance!

2

So the Wi-Fi as WAN connections were still green in Priority One? This will happen because the BR2 Pro is using the house Wi-Fi router for the DNS health checks even though it doesn’t have an internet connection and is still broadcasting its SSID’s.

To fix this you can just change the DNS servers used for the health checks to 8.8.8.8 and 8.8.4.4.

Hope this helps.

2 Likes
3

That makes sense! Does this look right?

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4

Yes, that’s it. What Tim was saying is that the router was doing exactly what it was set to do. But the health check target should be beyond the local system – “way out on the internet.” You confirmed the issue when you intervened and set the bad connection to a lower priority and things worked well again.

Very minor suggestion: The way you have it set is fine but we have had had slightly better results overall when we set the Method from DNS Lookup to ping.