Pepwave Surf SOHO Wi-Fi stops responding every few days/weeks

Product Discussion Pepwave AP & Surf
1

Hi,

I have been having issues with my Pepwave Surf SOHO, Wi-Fi will stop working after every few days/weeks, clients are still connected but no internet, my phone says it can’t get an IP address, and using Wireshark from my laptop shows the router is not responding to any requests (ARP, DHCP, etc). I’m running firmware 6.3, previous versions had the same issue.

Please help.

Thanks.

2

Please open a support ticket so we can take a closer look at this:
https://contact.peplink.com/secure/create-support-ticket.html

3

Thanks created.