Pepwave surf on the go and verizon usb 620l

I have a new verizon usb 620l and a new pepwave surf on the go, I have upgraded the pepwave to firmware 1.0.27 build 1265, it shows the IP address of the usb modem and signal strength, but it is not showing any traffic and I can not connect to internet. Laptop is tethered via Ethernet cable.

Any ideas???



Can you please upgrade the SOTG using the following firmware and see whether this will help to enable the USB modem 620L ?

Else if you still having issue for the USB modem 620L, please refer to the URL below to contact support team for further assistance.

Thank You


Sorry, forgotten to include the download URL.

Here you go:

Thank You