Pepwave Surf on-the-go and inControl


#1

I cannot get my SurfOnTheGo registered with InControl. I understand the the SOTG isn’t yet supported by inControl2.
The error is that the device has already been registered.

This is a brand new router. Is anyone else having this issue?

Greg


Pepwave Surf-On-The-Go And InControl
#2

Hi Greg,

Can you PM the serial number to me?

Thanks.


#3

What was the solution to this problem. I am having the same issue. My understanding my SOTG is not supported under InControl2 and Incontrol1 says device is already registered or invalid serial number.


#4

@brettjeepski, can you PM your serial number? I need to check with the related team.


#5

I can’t for the life of me find a way to PM? I click on you profile and I don’t see an option to do it?


#6

@brettjeepski, here you go.