I have a Pepwave max installed in my van that has been running without issue for 3 years. It is powered from the house batteries through the terminal block. Yesterday while I was working the Verizon SIM in slot B just stopped working. Thinking there was an issue with Verizon I switched to the Google SIM in slot A and it started working again. A short while later the internet stopped working. When I went to the dashboard both SIM slots said no SIM detected. I removed the SIMS and tested them in my mobile hotspot and they both work fine. Currently I am connected through the wireless Wan to the hotspot wich is working but with downgraded performance due to not running through my antenna .
Any ideas on correcting this?
Thanks!
Berkeley
Steps Taken
- Reboot Pepwave Max
- Swap SIM card slots
- Factory Rest Pepwave Max
- Downgrade Firmware
- Tested SIM cards in MOFI to confirm carrier connection.
Device:
Router: Pepwave MAX Transit Cat 18
Antenna Options: Parsec Husky Pro 7 - 7-in-1 5G Antenna
Logs:
Sep 06 17:45:29 System: Changes applied
Sep 06 17:44:40 WAN: Cellular changes applied
Sep 06 17:43:24 WAN: Cellular SIM card inserted in SIM slot A
Sep 06 17:37:42 WAN: Cellular SIM card removed from SIM slot B
Sep 06 17:36:54 WAN: Priority changed (Priority 2 - WAN / Disabled - Wi-Fi WAN on 2.4 GHz, Wi-Fi WAN on 5 GHz)
Sep 06 17:36:47 WAN: Priority changed (Priority 2 - WAN / Disabled - Wi-Fi WAN on 2.4 GHz, Wi-Fi WAN on 5 GHz)
Sep 06 17:36:36 WAN: Cellular changes applied
Sep 06 17:36:21 WAN: Cellular SIM card inserted in SIM slot B
Sep 06 17:35:12 WAN: Cellular SIM card removed from SIM slot A
Sep 06 17:35:03 WAN: Cellular SIM card removed from SIM slot B
Sep 06 17:34:38 WAN: Cellular changes applied
Sep 06 17:33:59 System: Changes applied
Sep 06 17:33:58 WAN: Priority changed (Priority 2 - WAN / Disabled - Wi-Fi WAN on 2.4 GHz, Wi-Fi WAN on 5 GHz)
Sep 06 17:33:57 WAN: Priority changed (Priority 1 - WAN / Disabled - Wi-Fi WAN on 2.4 GHz, Wi-Fi WAN on 5 GHz)
Sep 06 17:33:27 Admin: admin (192.168.50.11) login successful
Sep 06 17:33:21 Admin: admin (192.168.50.11) login failed
Sep 06 17:28:37 System: Wi-Fi AP Normal Mode
Sep 06 17:28:16 System: Started up (8.0.2s046 build 4437)
Sep 06 17:27:15 System: Reboot from Web
Sep 06 17:26:51 WAN: Priority changed (Disabled - WAN, Wi-Fi WAN on 2.4 GHz, Wi-Fi WAN on 5 GHz)
Sep 06 17:26:49 WAN: Priority changed (Priority 2 - WAN / Disabled - Wi-Fi WAN on 2.4 GHz, Wi-Fi WAN on 5 GHz)
Sep 06 17:26:45 WAN: Priority changed (Priority 1 - WAN / Disabled - Wi-Fi WAN on 2.4 GHz, Wi-Fi WAN on 5 GHz)
Sep 06 17:26:38 Admin: admin (192.168.50.12) login successful
Sep 06 17:18:19 System: Wi-Fi AP Normal Mode
Sep 06 17:17:45 System: Started up (8.2.1 build 5372)
Sep 06 17:12:57 System: Changes applied
Sep 06 17:12:12 Admin: admin (192.168.50.11) login successful
Sep 06 17:12:07 Admin: admin (192.168.50.11) login failed
Sep 06 16:44:57 System: Wi-Fi AP Normal Mode
Sep 06 16:44:24 System: Started up (8.2.1 build 5372)
End of Log