Pepwave MAX BR1 Mini LTEA doesn't always connect

We just got this MAX BR1 and we are using it today for the first time with Verizon. For some reason the user is having to power cycle it a couple times to get the Cellular light to come on, and it come online. It’s on FW 8.0.2 build 3612. Is this fixed in the newest 8.1? I wont be able to install that FW until later, but wondering if it’s a FW issue or if there’s something else I should look at and change to try and fix?


Suspect it is a cellular connection issue. Please get help from your point of purchase. They should able to diagnose this.