Pepwave MAX BR1 Mini Core - Unable to login to UI via both ports

I recently had in issue with a few Pepwave MAX BR1 Mini Cores. The devices were Online according to the Status and Cellular LEDs, but would not show an Online on the IC2 portal.

When attempting to login into the device to check configurations, I always use without any issues. This time, the IP does not connect to the device UI. I have tried holding the reset button for +/- 20 seconds, but the device still refuses to connect via the default LAN IP on both ports.

Any fix for this issue?


What is the subscription expiration date shown on IC2?

After holding the reset button down for 10 seconds all the lights should flash and the Status should go solid red until it reboots. If so, what IP address is your PC getting after the Status goes green?

Subscription Expiration date is not until 2022.

After the Status LED goes back to green, I was able to see the Router was on, but still cannot reach the UI login page. It has been attempted on multiple computers.

Doesn’t make any sense. Can you ping from the computer?

Yes, I can ping successfully.

Have you tried ? Maybe its using SSL?