I have been struggling to connect the unit to our GCI provider’s LTE network here in Alaska.
Firmware is 8.0.2 build 3612
I have tested the sim in a phone and it connects to the GCI network
I have inserted the sim in both slots with no sim card detected
The wan connection name is GCI.WEB as provided by GCI
APN is web.gci - also provided by GCI
The PEPWAVE is connected to a Peplink Balance Two and is intended to be a failover to LTE if our main fiber connection fails.
GCI suggests that there may be a missing setting from the GUI interface.
Suggestions?
Also I sometimes get a popup saying GCI WEB (id: 2) unsupported value simCardScheme
With the SIM card inserted, if you look at cellular details on the BR1-Mini does it read the SIM info (like ICCID)?
Screenshot that when you see it and share it - never seen that message before.
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Today I reinserted the sim and it went to connecting… for about 5 minutes.
The device could see the GCI signal but ultimately lost contact and went to initializing.
I called GCI tech and they reviewed the Pepwave manual
We went through the settings and looked for a way to set to none rather than auto or chap Etc.
Is there a way to bypass the interface and adjust other settings?
