Pepwave DCS-RUG Unable to ping clients


#1

Pepwave DCS-RUG
Pepwave Device Connector Rugged

We are testing a few of these devices in Router Mode. I am able to ping the LAN interface on the Pepwave but I am not able to ping any clients in the LAN network either wireless or wired.

Is there a way to enable ping to the LAN clients?

Carlos


#2

@carlosdossantos

Can the issue related to the Client devices firewall (Windows Firewall)? Make sure you disable the firewall before you test ping.


#3

No. I connected a Windows 10, Windows 7 and a Zebra handheld and the pings failed on all three.
Windows FW was disabled.


#4

@carlosdossantos

You are saying testing “few devices in Router mode”, how the network design look like ? The LAN clients connect to different Device Connector ?


#5

The Pepwave connects to our wireless infrastructure (wan) and there is layer 3 LAN network wired and wireless being broadcast from the Pepwave.

Any device in that layer 3 network is not pingable.


#6

@carlosdossantos

Can you provide a simple diagram include the IP addresses info ? Where you install the device ?


#7

Aruba Access Point
192.168.164.0/22
|
|
|
Pepwave Wan
192.168.167.88/22
|
PepwaveSSID
10.165.153.0/24
|
Pepwave LAN
10.165.153.0/24
|
User
10.165.153.14


#8

Please provide the source and destination IP address you used to do the ping test.


#9

The source is 192.168.138.125

The destination is 10.165.153.14